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“I needed expertise with changing my number and adding a line. Michael was knowledgeable, patient, and very helpful with my needs. I would HIGHLY recommend this store. Good customer service is dead? Not at this store.”
“I was fortunate to get Ray when I went in. He spent time to explore my best options, to make sure my phone was set up and was very patient with me and answered all my questions. He gets 5 stars! Thank you Ray”
“AWESOME SERVICE with salesperson Armaan!!!
He is the man....great prices. Just switched over from att and then to the worst service (spectrum,) and now to t-mobile best decision, thank you so much Amaan...”
“Everything was great. Great customer service. I lost my phone and Natalie was amazing helping me through the process in a difficult time. Thank you Natalie you are awesome!”
“I enjoyed my experience shopping for a certain microSD card for my new in my car. Prices seem to have gone up dramatically but I got a fair price. I called the store and found out they had it in stock so they walked me through the process to pay for it electronically and then come in in a day or two to pick it up. Excellent customer service. The store is fun to walk around in. Just see what's out there too.”
“I left T mobile to another carrier to another carrier whom asked me for some documents from my T mobile account, the Employee there knowing that I already left them ( Moses ) spent good time with me with all friendly attitude helping me with the info needed and to double that his manager ( Sergio ) provided superior service and explained the new plan they have and I'm about to shift back to them in comparison with the customer service the newer provider provided me , I commend ( Moses ) and his high management represented with (( Sergio ) and T mobile should honor those two fantastic people, gaining new customers is easy but retaining them is the key word .”
“Ok, time for one more update. Support made one more contact with me. They sent a postage paid mailing label to send back the 3-in-1 charger for testing and they also refunded me for my purchase. While I was happy with that, they next went the extra mile by sending me a new wireless charger! This charger works exactly as advertised and I am extremely happy with it. That was very nice of them. Thank you!”
“We had an excellent experience at the Verizon store thanks to Ethan. He was incredibly patient, knowledgeable, and took the time to walk us through all of our upgrade options. He made sure we understood the promotions available and helped us get the best value for our lines and devices. The entire process was smooth and stress-free, and we never felt rushed. Ethan truly went above and beyond to make sure everything was set up correctly and that we were taken care of. Highly recommend working with him if you visit this location!”
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“Literally the best helpful people in the world. I had so many questions and these guys were so informed about everything and would answer my questions with ease. They have an amazing attitude and especially with Rick and Andres who helped take care of my phone problems and even were very through of how getting a new phone works. Amazing customer service 10/10”