Best Buy is a store for electronics and tech items. Reviews note that the store has a great selection of TVs that customers prefer to see in person. Experiences with staff and service vary significantly. Many customers report excellent and helpful service from specific employees, including Samsung representatives, computer department staff, and meticulous, computer-savvy Geek Squad technicians who simplify issues, work hard to get good deals, and resolve technical problems. However, other reviews describe experiences with unhelpful managers and a general sense that customer service is not at the same level as in past years. Some customers feel the store has gone downhill, with low inventory and empty shelves on many items, though faith in the store can be renewed by positive interactions.
Needed a tablet for college and Jason helped me right out! I chose the item I wanted & he came out a minute later with what I requested (Galaxy Tab S10 FE). Quick and reliable service from this store, will recommend as they have great deals in the valley when it comes to technology like this.
August 2026
Huge shout out to Adam, I went in today to purchase some headphones & a power bank and did an exceptional job helping Me out, keep doing great work & keep up tht awsome attitude, appreciate the help !
March 2026
Sales Rep Roberto assisted us in buying our OLEG TV and was very informative and helpful.
