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“Abigail Keller was so incredibly helpful, professional, and kind when we met her for our appointment. We were so grateful for her outstanding assistance and patience. She is an excellent employee! She went above and beyond to support us in managing a difficult and unusual situation.”
“I recently got a mobile home loan from them and it was a great experience. Yesenia was extremely responsive and met the closing date even though the seller was delaying things. Their fees were reasonable and they recommended a good insurance broker.”
9AM - 2PM
730 Ocean St, Santa Cruz
Banks
“i just relocated cross country. i was having an issue getting money transferred / wired from a different bank. the chase banker trevor legg went the extra mile in trying to settle the issue -although there was ultimately nothing he could do to resolve my situation i appreciate his extended help.”
“I am super impressed with the customer service we received from Armando at this bank. Our personal and business banking has been at Wells Fargo for over 20 years. When covid hit, Wells Fargo turned their back on us - and many other small businesses. The folks working at Wells in Aptos are lovely - but it's closed and we only had the corporate numbers to call. We turned to SCCB and although we don't bank with them - yet - they immediately helped us to apply and receive the PPP loan which saved our business!!!! Armando was super available - when I called and got the voicemail, he always personally called back immediately or very soon thereafter - even during nonbank hours. This bank was clearly prioritizing helping small local businesses!”
“I was searching for a bank in Santa Cruz County that did not have or manage investments in oil and gas, and Bay Fed was the only one that I could find. I had an account there that I had not used in years and found, once going there in person, that they had changed their policies to give people good interest rates for various types of accounts without penalties for going below the original level of investment. This was told to me by a very cordial and knowledgeable teller named Yisah, and she recmmended that i talk further with another person, Andrew Leon, whom she alerted and who was instantly available. He informed my spouse and I of what we could do to change our accounts for better interest and recommended that we talk with another person about CD's, etc. Mr. Leon also gave a message to that other person to please call me. This is far more helpful assistance than I got from a large brokerage firm. Both Yisah and Mr. Leon were exceedingly enthusiastic about their work and had people skills to be much admired. I could not have learned more or have been treated more kindly anywhere.”
9AM - 12PM
25 River St, Santa Cruz
Banks
“I have been banking with comerica many years, my account was shifted to this branch when they closed their mission street branch. I have always been treated respectfully and recognized as a regular customer. They have had a few new workers recently. Though I have not had anything but kind solid efficient treatment at this banking center”
“Wells Fargo ( Aptos branch ) used to be my "home" bank. Nowadays , Wells River Street is my favorite & most visited Site. It can be a little tricky getting into and out of the parking areas. All in All a good place to be. Just a few trips here, (With Google Maps as my guide) and Viola! I do all my banking here, easily.4”
9AM - 12PM
74 River St, Santa Cruz
Banks
“Wells Fargo ( Aptos branch ) used to be my "home" bank. Nowadays , Wells River Street is my favorite & most visited Site. It can be a little tricky getting into and out of the parking areas. All in All a good place to be. Just a few trips here, (With Google Maps as my guide) and Viola! I do all my banking here, easily.
4”
“This Bank of America location Santa Cruz, much better, each time they are helpful, very nice and polite, comfortable atmosphere! I definitely recommend this location of BOA!”
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“Really great branch! People are very nice and helpful. The relationship banker Brian Ramirez is always going out of his way to help with any questions or concerns! Super informative and professional.”