De Laveaga Service Center, formerly Keener Auto Body, is a woman-owned local business in mid-town Santa Cruz offering auto body, RV body, paint, and collision repair. The shop is client-centric, making the repair process as easy as possible. It accepts all insurance, welcomes walk-ins for estimates, and is known for its committed staff and quality work. Customers highly recommend the business, describing it as very special and noting it provides the best experience one could ask for. Reviews highlight both minor body work and full repaints, praising the deeply technical mechanical work. The team is commended for being prompt, professional, honest, and easy to work with. They communicate clearly throughout the process, explaining everything in understandable terms. The quality of the repair work is consistently called stunning, with cars returned looking super fresh, washed, and detailed. The shop is noted for its fair prices and for going above and beyond, sometimes including personal touches like a goodie bag. The staff’s personal interest and ability to solve puzzling mechanical issues are key reasons customers are sold on the service and would not consider going anywhere else.
De Laveaga was professional, courteous with great communication. Their service was impeccable as was the repair they did on my Honda CRV. They also finished the job quickly. I absolutely recommend them.
October 2024
Very pleased with the quality of the work. Personnel are friendly and kept us up to date as to completion date.
August 2024
I've had both minor body work, and a full glass-out repaint done by this shop, and it was hands down the best experience you could ask for. Sean knows his stuff; you will not be disappointed. Its nice to find a team that does both body and paint work in the same business that does deeply technical mechanical work. Highly... read full comment
