Horsnyder Pharmacy

Pharmacies, Medical Supplies
Hours:
1226 Soquel Ave # A, Santa Cruz CA 95062

Tips

Hours

Monday
9AM - 6PM
Tuesday
9AM - 6PM
Wednesday
9AM - 6PM
Thursday
9AM - 6PM
Friday
9AM - 6PM
Saturday
9AM - 4PM
Sunday
Closed

About Horsnyder Pharmacy

Horsnyder Pharmacy and Medical Supply is a locally owned and operated business serving the community since 1884. It provides a number of products and services that go above and beyond the typical pharmacy, including pharmaceutical services, durable medical equipment, orthotics, compression, urological, wound care, and mastectomy departments. The business aims to be there for all health care needs with compassionate and understanding service. Reviews highlight that the pharmacists are caring, wanting to take care of customers, and work hard to navigate insurance complexity and ensure prescriptions are filled in a timely manner. Staff in specialized departments, such as fitting, are noted as being incredibly helpful, professional, courteous, pleasant, well-informed, and willing to accommodate customers, even making home visits. However, some experiences at the pharmacy counter have been mixed. Some counter staff have been described as indifferent, unhelpful, and making customers feel awkward and unwelcome. There have been issues with prescription transfers being misplaced and communication problems, including over the phone with employees who do not listen well. The pharmacy's mobile app is also widely criticized for being ineffective, lacking alerts, and failing to handle refills properly, which places more burden on the pharmacists. Despite these frustrations, many customers express a strong preference for supporting this small, local business over larger chain pharmacies, appreciating its comprehensive services and dedicated pharmacists.

Most Recent Reviews

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Other Information

Parking: Lot, Private
Price Range: Average

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