Pharmacies in Santa Cruz, CA

“Old fashioned pharmacy with a helpful and knowledgeable staff. Durable medical goods along with prescriptions with gifts things to peruse while you wait. Highly recommend!”

“5 stars!! Kesha and her colleagues went the extra mile to get my mother her medicine when she was discharged from an invasive surgery. Despite the need for a quick turnaround, the staff banded together to get her what she needed to rebuild her health in record time! So thankful to have a service of this quality available in our community.”

“I came into the store right before they close. I was short $.50 and every employee cleaning manager and do their projects to help me out it didn’t seem like much. Does it pay my phone bill very helpful very nice thank you he has”

“I hesitate to Recommend Tom's for selfish reasons, I'm always in and out of there in about 5 minutes and I would hate to be waiting in line if more people start migrating there from the horrid chain pharmacies.”

“i normally hate cvs environments, lol, they always feel emotionally draining and soul sucking, HOWEVER! cashier nyal was awesome, he was so funny and helpful with the coupons, honestly first time i’ve enjoyed a cvs experience”

“From out of town, had everything we needed. Nice clean store, isles marked well, found items needed online, with isle # assigned. Items found where assigned. Staff friendly.”

“Kaiser is and always has been amazing to me. Medication is way more affordable. $10 versus $600 elsewhere. Also Kaiser's more organized about recordkeeping and all the doctors know about other doctors I've seen and my results. I find them to be kind and caring. It's true that you have to stay at Kaiser offices but if you have an ER grade emergency you can go to any non-Kaiser hospital and they will cover it.”

“I have to say that I have had some mixed experiences here having my prescription transferred from my mom and pop pharmacy in my old town to here… several times my old pharmacy had said they transferred and faxed them my prescription and one worker at the pharmacy counter who really seemed like she could not care less (not the pharmacist) just kept saying that they never got the transfer.. she didn’t seem like she really ever looked..after three days back and forth on phone calls to my old pharmacy, and they’re great efforts to make sure that went through to Horsnyders, I finally asked for the actual pharmacist to see why they said they didn’t receive the transfer… turns out it must have been sitting in a pile? In any case, this pharmacist found it after three days of my calling back and forth and my old pharmacy actually calling to confirm the transfer days before… at this point I have sympathy for the pharmacist at Horsnyders… I could tell she was wanting to take care of me and ultimately did.Now, the fun part..I go to pick up my prescription and met the two young women at the pharmacy counter…. Completely indifferent, monotone blank stares at you… not a bit helpful at all and two over worked pharmacists in the back…Curious as to what these two young women are there for but to make a customer feel awkward, unwelcome and probably not serving any other purpose.Having had this experience, I now ask for the pharmacist directly who, this last month had all my transfers filled in a timely manner.….now the only down side is having to deal with those two stone cold faced young women at the pharmacy desk.I would have it delivered if I knew I wasn’t taking up that option for a wheelchair bound patient.In any case… I don’t ever want to have to go to CVS or Walgreens unless I really have to.I like to support small and local businesses. I feel every community should care about that.”

“Kesha in the pharmacy is an angel! She has earned this pharmacy its five stars and then some. She and the pharmacist are courteous, respectful, helpful and professional.

Customer service is not easy anywhere and is particularly brutal in Santa Cruz where many jobs are understaffed and the public is, in general, preposterously entitled. I deeply appreciate how genuinely kind and friendly Kesha is, going above and beyond what I would consider adequate service for a transaction. I very much appreciate that both the pharmacist and Kesha are respectful on the phone and in person, even when I have prescriptions that have to be special ordered. This is the first pharmacy I’ve been to that was willing to make a special order.

They do not treat me like a criminal or a bother and it keeps me coming back here. I hope the managers of this pharmacy take note and do what it takes to retain the high quality staff! If you are currently suffering from mistreatment at Walgreens, I highly recommend switching to Safeway on Mission.”

“This is the best CVS in Santa Cruz. Not only do they have a great selection of items, the store is clean and the staff is friendly and helpful. I'm also especially grateful for the manager Fernando who has cleaned up the parking lot situation and clearly takes pride in making sure his customers not only feel welcome but safe. I can personally speak to this as a female shopper, thanks to Fernando I can once again feel safe and secure parking and shopping at our West Side CVS. As a matter of fact, I pick up everything from grocery items to my favorite skin cleanser in one stop! We need more managers like Fernando in Santa Cruz county!”

“Costco pharmacy has been way easier for us than the national chain drug store near our house. Wait times are easy to manage when you use their call/text system and the hours are terrific. No complaints. We had vaccines here too with no problems. Staff seem friendly and competent though different every time I go in. Some of the one star reviews are years old… check the dates!”

“JAY in the photo lab here in Santa Cruz was the most courteous and helpful employee that I’ve ever had to work with!

He guided me through the app process and had me in and out of the photo lab in 10 minutes with the most beautiful picture of my grand dog!”