Community Volkswagen is a highly regarded dealership that provides exceptional customer service. The service manager, Armando, is praised for his exceptional customer service, with one reviewer stating that it is the "best customer experience" they have ever had at a Volkswagen dealership. Another reviewer, who has owned four Volkswagen vehicles, was considering a different brand, but Armando's service alone has kept them loyal to Volkswagen. The sales team, including Rico Zarate and his cousin, are also commended for their friendly, patient, and knowledgeable approach. Customers appreciate their willingness to answer questions and make the entire purchasing process smooth and seamless. Additionally, the dealership's service department has received positive feedback. Customers appreciate the convenience of arranging for a loaner car during recall work and the thoroughness of the service technicians in identifying and addressing additional issues with their vehicles. Overall, Community Volkswagen is consistently praised for its outstanding customer service, both in the sales and service departments, making it a highly recommended choice for Volkswagen customers.
Arranging for a loaner car for the recall work was such a helpful gesture for us since we live in SLO. Also, the service manager Armando's customer service is the best ever!!!
January 2025
Xavier made our experience a dream. He worked his magic, and made the whole process so smooth and seamless. Best way to start off the new year!
November 2024
Bought a 2018 volvo from Rico last month. Amazing customer service. Him and his cousin were phenomenal friendly and quick to help with any question. So happy with my purchase.
