“It's a beautiful community. A particular shout out to Edwin from the maintenance team. He went above and beyond in being helpful. Steve from the maintenance team is super welcoming, and Erica, Genesis and Deb from the office made the move super smooth. Thank you.”
“I recently had the pleasure of working with Sergio, our maintenance man, during the upgrade of our washer and dryer, and I can’t express enough how grateful we are for his help. From the very beginning, Sergio was incredibly communicative, keeping us informed at every step of the process. He took the time to answer all our questions and address any concerns we had, making what could have been a stressful situation feel seamless.
Sergio’s professionalism and attention to detail were evident throughout the installation. He arrived promptly, was well-prepared, and worked efficiently to ensure everything was set up perfectly. It’s clear that he takes pride in his work and genuinely cares about providing the best service possible.
Beyond his technical skills, Sergio is simply an all-around good guy. His friendly demeanor and positive attitude made the experience enjoyable. It’s not every day you encounter someone who combines expertise with such kindness.”
9AM - 6PM
525 Broadway, Santa Monica
Apartments
“Great experience with the management and leasing team. Andrea and Lupe were incredibly helpful and professional during my apartment transfer, even with tight timing. The new security team has also been amazing — very friendly and supportive. I really appreciate how the building handled everything with care and respect. Happy to be staying here!”
“Living here is wonderful & the staff have been exceptionally helpful from day one. They go above & beyond, Elijah even offered to help me remove a large piece of furniture outside of working hours. Was very grateful & impressed!”
“This review is only for the viewing, as I don’t live here… yet ;).Erin called me on a Saturday, replying to an inquiry I sent online, and I just so happened to be in the area doing errands and she accommodated my schedule right away. She gave a lovely tour of the grounds and showed me some units I wasn’t even really considering, but instantly loved! She was working off of my boyfriend and my reaction to the units I was originally interested in and really hit the nail with the others. Erin explained everything very thoroughly and even took the time to email me right away when I asked for some info. Very responsive, effective management from Erin!!!Travis helped me with some administrative and logistical tasks of filling out my paper application. He was very quick and very helpful when answering my questions.Even the cleaning staff was so friendly while I was waiting in the lobby.I feel like Erin and Travis really worked well together and it elevated my experience as a future resident. I’m very happy to have had such an amazing start to a beautiful new chapter at Pacific Plaza!”
“I recently completed roofing and gutter work for Fortuna in Connecticut. I had the pleasure of collaborating with Arvin, and we had a great time working together. The payment process was smooth, and they were happy with the results!”
“This apartment we rented from Airbnb was in a very nice location and a very functional place. We recommend. However, neighbors are unfriendly towards Airbnb guests. Even though they had no face-to-face harassment, they hung signs on the walls stating that "such rentals are against state law" and that we would be victimized. We weren't nervous.”
9:00 AM - 6:00 PM
2700 Neilson Way, Santa Monica
Apartments
“I lived in "The Shores" (south tower) in 1976, 1987, 1990, 1998, 2012, 2020 for 2 months on the 16th or 17th floor, but I only now found out that you can rate the facility. I would like to emphasize that there is a huge difference whether you live here permanently or only for a short time. I have never seen the homeless people mentioned in the other posts inside the complex, in the garage, by the pool. And only sporadically outside in the park. Concierge both female and male were always helpful and I always got the parking pass. No matter whether during the day or in the evening. The pool, jacuzzi and gym are very well maintained and I always enjoyed my stay there. In any case, I will happily return on my visits to the USA as it is better than a hotel. The covered houses surprised me too. Termites are controlled with gas and residents are accommodated in hotels.”
“⭐️
“I’ve had a really positive experience at San Vicente Tower. The property is always kept clean and well-maintained, and the staff are friendly, attentive, and quick to help whenever something comes up. It’s clear they put a lot of effort into making residents feel comfortable and taken care of. The location is also unbeatable — close to everything in Santa Monica while still feeling like a peaceful place to come home to. Overall, I’ve felt really supported here and appreciate how much pride the team takes in their work.””