Ortho Mattress is a trusted business known for its friendly and knowledgeable staff and great customer service. Customers appreciate the helpful sales team, including staff members like Anwar, Edmund, and Paul, who take the time to answer questions, offer recommendations, and ensure a pressure-free shopping experience. Many reviewers mention that the staff are accommodating and patient, making it easy to find the right mattress. The store offers a variety of quality mattresses, including luxury and firm options, with some customers choosing the Regency 2 luxury firm after seeing it in the showroom. The prices are competitive, and discounts, especially during sales like July 4th, make it even more attractive. Delivery is described as smooth, on time, and often next day, adding to the convenience. Customers also value that the store is a family business and appreciate the honest guidance without pressure to buy. Overall, Ortho Mattress provides a friendly, knowledgeable, and hassle-free experience, with quality mattresses and reliable delivery, making it a popular choice for those seeking a good night’s sleep.
Joseph was fabulous. He remembered what we wanted after a month's delay of my return to the store. Efficient and kind and got exactly what we wanted and needed. Thank you!
May 2026
I WOULD LIKE SAY THANK YOU JOESPH.FOR HELPING ME FIND A FULL SIZE MATTRESS. IM VERY SATISFIED WITH IF AND ITS COMFORTABLE. I LIKE THE SERVICE WAS VERY GOOD.
May 2026
Amir went above and beyond to help us with a mattress and frame for our father with a medical issue. Highly recommend Ortho Mattress Inc. In Santa Monica.
