AT&T Store in Santa Rosa offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans tailored to various needs. Customers can choose from prepaid plans with no annual contract or credit checks, and enjoy the convenience of nationwide AT&T 5G service included with unlimited data plans at no extra cost. The store is known for providing excellent customer service, with staff members such as Brad and Juan receiving high praise for their professionalism, helpfulness, and ability to resolve issues efficiently. Customers appreciate their knowledge and the quality of service, often mentioning that their experience exceeds expectations compared to other stores. One customer shared a heartfelt story about how a staff member helped reinstate their old AT&T account after a frustrating experience at another location, demonstrating the store’s commitment to caring for customers, especially during difficult personal circumstances. Others highlighted staff members like Miguel and Jose for their expertise, providing discounts, helping select the right plans, and assisting with new device purchases quickly and effectively. Overall, the AT&T Store in Santa Rosa is recognized for its knowledgeable staff, helpful attitude, and dedication to ensuring customers leave satisfied. Whether upgrading devices or exploring plans, customers feel confident and supported when visiting this location.
I came in for an upgrade on my phone. The assistant manager Jose was extremely helpful and gave excellent service. Jose made my experience a pleasant one. I highly recommend this store and Jose the assistance manager.
March 2026
I had to replace my elderly dad's phone and switch him to my account. Juan & Brad made the transition easy. Not only did my dad get a new phone, the service was $10 cheaper a month. Thank you AT&T!
March 2026
Very polite young men. They always get me right with the best deals.
