Exchange Bank, founded in 1890 and based in Sonoma County, is a well-established community bank with 16 retail branches in Sonoma County, a branch in Roseville, and trust and investment offices in Santa Rosa, Roseville, and Silicon Valley. Known for its commitment to the community and core values of Respect, Integrity, and Teamwork, the bank offers a wide range of personal, commercial, and trust services. Customers praise the friendly and professional staff, highlighting excellent customer service at locations like Montgomery Village. One customer shared a memorable experience of the bank’s staff going above and beyond when their purse was lost during an out-of-state trip, demonstrating the bank’s dedication to its clients. Overall, Exchange Bank is recognized for consistent, reliable service and community support, making it a trusted financial partner for many over the years.
Best bank ever! Great employees that treat their customers like human beings. Employees who like what they do, and it shows with their friendly attitude. I've been with Exchange Bank for a long time now and will always be a customer. A HUGE shout out to all the people who work at the Montgomery Village bramch.
April 2025
I had to change my account at Exchange Bank and I kept it at the bank because of Deanna at the Montgomery Village location. She helped me with the process going above and beyond. Deanna is the example of great customer service which is hard to find with most financial institutions. She is the Best! Bob T
December 2023
I love this bank. They are always on top of the costumers and with great service. The only thing I dont like is when Becky an elderly woman helps me out. For some reasson I always fell like she has an attitude and I know other people that fell the same way about her. Other than her all the staff is great always.
