Extra Space Storage provides excellent service and support for customers seeking storage solutions. Located on Roseland Ave, the facility has recently transitioned to Public Storage, yet the quality of service remains outstanding. Staff members, particularly Nick and Randy, are noted for their exceptional customer service skills, helping clients navigate the storage process smoothly. They assist with everything from setting up units to transferring items, making the experience hassle-free. Customers appreciate the friendly and genuine demeanor of the staff, which has contributed to positive experiences. Many reviews highlight the ease of reserving a storage space, as well as the helpfulness in accessing the new online system. Visitors can take advantage of the eRental option to bypass the counter and go directly to their storage units. Overall, Extra Space Storage is highly recommended for anyone in need of reliable and accommodating storage solutions.
Public Storage has been great so far! It's easy to manage with the app. I'm so grateful for the help of the staff here, especially Kaity! She was so kind, and patient, and truly helped me come up with the best rental option.
October 2025
Nick has always been awesome : Polite, efficient and helpful. 😄
August 2025
I just wanted to thank Cindy for her amazing customer service. is this the one from Santa rosa av?
