The United States Postal Service location at 2585 Sebastopol Rd provides secure, reliable, and affordable mail and package delivery. While visiting the post office is not always a preferred task, the team at this location includes friendly, professional, knowledgeable, and patient staff. Some employees are noted as very helpful. The experience can involve waiting, and customers are encouraged to be kind to the staff. In one instance, a postal woman handled a repetitive and rude customer with great composure and grace, doing her best to provide information despite difficult circumstances. The USPS manages over 30,000 retail locations and is committed to constantly innovating to make customer experiences better.
Going to the post office is not always a preferred task, but Ellen and her team at this location make it easy. They are friendly, professional, knowledgeable and patient. No one likes to wait a long time, but sometimes we just have to. Please be kind to them.
September 2022
The Asian man and woman with brown bangs are are very helpful. But the other woman is short with patience and not very going to go out of her way to help you
December 2021
My favorite post office in Santa Rosa. They always have customer oriented friendly service. Usually in and out pretty quick. Small local Post office, closed on weekends.
