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“We have been with Cox for over 40+ but had to cancel wifi and phone service due a move. They couldn’t access our account over the phone without the passcode to cancel. We had to bring our equipment into a physical store with our ID to cancel.
The Santee location is in a plaza with plenty of parking. The store itself is spacious and bright. When you walk in, you’re greeted and to sign in on the tablet. We were number 2 on the list.
Everything was fast. A receipt was printed to show proof of equipment return.”
“We had excellent service at Santee Verizon. Ramses helped us get our phones working after I had spent over 16 hours in 3 days on the phone with tech support. Ramses is knowledgeable and easy to deal with. He was a hero for us!!!”
“Maribel was extremely helpful and pleasant definitely seems like she takes pride in her work there if anybody is looking for a phone gp in and ask for her. She was extremely helpful”
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“The best T-Mobile store I’ve ever been to & I’ve been to a ton over the years. I attribute it because of the staff that works here. The manager is doing a great job and it shows through the people he employs. They are all friendly, enjoy what they do, and are all about customer service and satisfaction.
Mr James Malone helped my wife and I to get new phones, setting up service for 3 lines, and transfer all our data over to the new phones.
James knows his stuff, and because of this, the switch went flawlessly. He valued our time, showed the utmost professionalism, and made sure we were satisfied every step of the way. He is a pleasure to do business with and made the entire process easy and fun. He is extremely knowledgeable and it shows.
Go here if you want a great experience, too-notch service, low stress. You won’t be disappointed.
Thank you to everyone that works there. You guys are at the top of your game.”