BEST WESTERN PLUS Inn Scotts Valley offers a convenient location with clean and cozy rooms. Guests appreciate the comfortable beds and amenities such as refrigerators and microwaves in the rooms. The hotel's lobby serves a great breakfast that is well-stocked and clean. The staff is noted for being friendly, helpful, and patient, making the check-in process smooth even in confusing situations. Many reviews highlight the excellent customer service, which stands out in today's world. The hotel is quiet at night, providing a peaceful stay. While some guests initially found the building's appearance unassuming, they were pleasantly surprised by the quality of their experience, including the availability of the jacuzzi. Overall, this hotel is praised for its cleanliness and accommodating staff, ensuring a satisfactory stay for all visitors.
Acceptable and clean rooms for an older hotel. Make sure you reserve a room off of the street. In the rooms facing Scotts Valley Drive. The traffic is loud and sleep is difficult. Bonus they do have a nice breakfast. Plus pleasant and helpful staff.
August 2026
Spotted multiple bugs in toilet and restroom. Didn’t get room service even I requested in the morning. No coffee and cups replaced during our stay. Very expensive for the quality of the service.
August 2026
Had an excellent stay here! The rooms were incredibly clean, quiet, and comfortable after a long day. The staff went above and beyond to make us feel welcome from check-in to checkout. Great location with easy access to everything we needed. Highly recommend!
