“Brian, Mike and Hunter were outstanding. I had an old iPhone 7 that was locked and I couldn’t get unlocked. They spend a couple hours with it logged into iTunes. Despite difficulties they kept and it and got the phone restored so I could add it to my plan for me teen without having to buy a new phone! They went above and beyond and were super knowledgeable. Definitely recommend.”
“I’ve visited this T-Mobile office four times now, and every experience has exceeded my expectations. The staff is not only helpful but also incredibly knowledgeable about both T-Mobile's phone services and Apple iPhone setup—almost as good as the Genius Bar! The office is always well-staffed and never feels overcrowded, so you're in and out quickly without feeling rushed.
Having been with other major carriers, I’ve experienced nothing but poor service and support. T-Mobile, however, stands in a league of its own. Whether it’s understanding technical details or providing solutions on the spot, the level of service here is top-notch. It’s refreshing to know that good customer support isn’t a rarity in big corporate America. If you’re looking for reliability and quality service, this T-Mobile office is the place to be”
“Jaime and Daniel were awesome and helping me resolve my issues with my multiple devices and getting me the best plan that will include international travel access. I have been with Verizon for over 25 years and I don’t plan to leave! And this is the store that I will go to in the future as well.”