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“I went into UPS in mid valley today. I was greeted by Candace who was really nice, professional & helped me with everything needed. Would definitely go to that location again!”
“Kayla was extremely helpful and friendly while she helped me print and mount a poster for an upcoming event. This was my first time with creating a graphic art piece, and I wasn’t sure how to size the art properly, or how to send it to her in the correct format; she was so patient and knowledgeable, she made sure I could could give her all she needed in order to make my project a success!
While everyone in this branch is an employee to be proud of, Kayla really gave outstanding customer service!”
“I had a great experience here with customer service agent Lee. They were helpful, competent, friendly, professional and smart. And by the way, I truly appreciated that they wore a name tag saying “they/them” - and that UPS supported them in doing so. Thank you UPS and thank you Lee. Well done.”
“Lee was so incredibly kind and helpful! They greeted me the moment I walked in the door and invited me to set my package down on the counter (it was quite bulky so I was relieved to not be carrying it anymore). I was worried about not being able to afford the shipping rate, but Lee assured me we would find a suitable way to ship it- and lo and behold, I was able to afford it! Thanks, will be back!”
“Under new ownership now, Michael and Kylee have created a wonderful, clean space with gifts and plants in addition to offering shipping, live scan and notary services. Michael is always helpful, uplifting and a joy to talk with. He goes above and beyond what you need! The mailbox service is reliable, safe, and easy to access. I highly recommend this business. Go in--you won't be disappointed!”
“UPS drivers are awesome. I have the best UPS driver going into the store and dealing with the people there have been awesome experience very helpful accommodating specially with seniors and disabled people. I highly recommend the Marina UPS store.”
“Eric was amazing and so helpful. He went above and beyond to assist me in getting a package packed and sent out. I have been here several times and always have enjoyed his pleasant customer service skills and overall professionalism. Thank you Eric!”
“I need to return FedEx package, choose to go there, even review was not so stellar, because I want to go Carmel close by where I live & don't want to waiting.By my surprise he was very helpful & explain to me well, how to return FedEx packages( I didn't know you that, you need to bring original package with return item) anyway I was very impressed by whole thing, and thank you!!”
“The dude with the rockstar beard is a true rockstar. Give that guy a raise. Got my docs notarized, docs sent, and he helped a half dozen people at the same time.”
“This is my business of choice for shipping stuff. I do a lot of mailing and have tried all the other places in town. These guys get it done and occasionally do me a favor. Sometimes when I'm in line I do hear irate customers with unreasonable requests. I choose not to blame the staff who have always done me right.”
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“I went to the UPS store in Seaside on Fremont. Jazz was very helpful, knowledgeable and so very friendly. She answered my question she was quick and the store was clean.”