The UPS Store in Pacific Grove is an efficient and friendly location, known for being very convenient with good parking. It offers expert packing, shipping, printing, mailbox services, notary, shredding, and faxing. Customers report always having a good experience, describing the staff as extremely courteous, helpful, cheerful, knowledgeable, and super friendly. They note the stellar service makes tasks like shipping and Amazon returns extra easy and speedy. The store is locally owned and operated, with staff receiving high praise for their excellent customer service and effort, making customers feel helped and eager to return for all their needs.
Adrian was so helpful to me. I had to send back an order from Amazon. He explained in detail what I had to do. I did it and he did his part. Was very pleased. I also had Mandy before in helping me and she was great. 5 stars for both of them.
May 2026
I like this location because I am treated kindly. Today, Khloe was helpful and had a kind disposition. Good job!
April 2026
Harmony helped me to email documents to be printed. She couldn’t have been more kind and capable in her assistance!
