Quest Diagnostics offers a range of testing services, including COVID-19 antibody tests available by appointment. The location is situated in the Sebastopol Health Professionals complex and provides various tests such as routine blood, urine, pediatric, glucose tolerance, and wellness checks. Face coverings are required, and appointments are recommended, although walk-ins are accepted and often result in shorter wait times. The staff receives mixed reviews; many are described as kind, friendly, and highly skilled, especially in blood draws, which patients find reassuring. Some staff members are helpful and courteous, going the extra mile to assist patients, like confirming lab orders or providing necessary containers. However, experiences with staff vary, with some patients noting unpleasant interactions or long wait times for appointments, sometimes exceeding an hour. Wait times for walk-ins tend to be shorter, and patients appreciate the staff’s efforts to accommodate them. Overall, Quest Diagnostics is valued for its helpful staff, quality care, and convenient services, with a focus on safety and professionalism.
First time at this Quest, it was easy to check in, I just confirmed by clicking the link they sent via text and I had a short wait after that. Everyone there was super friendly and helpful. Thank you for a great experience 😊
February 2025
Your Quest Staff are ALWAYS very kind, friendly and VERY skillful in their blood draws. They have the touch!! I feel safe there, and also welcome; the two MOST IMPORTANT things in medical care in any context.
August 2024
The internet wasn’t working so I didn’t get checked in for my appointment on time, but when I explained I had actually been setting there since my appointment time Bobby took me right in & drew my blood. I appreciate their kindness.
