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“Extra space was so accessible. Storage unit was very clean. The manager Becky was more than accommodating. Very friendly and helpful with the unit and with moving boxes and tape. Becky met my movers ahead of me to assist them in obtaining free dolly use while on premises. What a delightful experience. I highly recommend Extra Space Storage.”
“Absolutely the best experience every time I come in the office or have any dealings with the employees, especially Terry! She’s awesome! She really cares about the people she’s helping, always has a great attitude and beautiful smile! Great people and great customer service care all around!
I recommend them a thousand times over.”
“Public Storage has been great so far! It's easy to manage with the app. I'm so grateful for the help of the staff here, especially Kaity! She was so kind, and patient, and truly helped me come up with the best rental option.”
“I’ve been here for quite some time. I’ve have nothing to complain about Susie in the office is always helpful. Always willing to figure it out with me facilities clean”
“Lamond and the lady working the front desk are both very helpful and nice. Just closed out my space and it took me less than 5 min. Great job! Thank you. Sorry I didn't catch your name and you only get the lady reference”
“I rarely take the time to write reviews, but I genuinely couldn’t let this one pass by without expressing my gratitude. I had to arrange storage during a very overwhelming and transitional moment in my life - the kind of moment where even small tasks can feel heavy. From the moment I walked into the ExtraSpace Storage office, I felt immediately more at ease thanks to Mark.
The office itself was immaculately clean and cool (a blessing on a warm day), and the atmosphere was calm and welcoming. Mark greeted me with genuine kindness and professionalism. He was patient, thorough, and incredibly helpful without ever being pushy or rushed. He explained everything clearly, answered every question I had (even the small ones), and made sure I was completely comfortable with the entire process.
It may have just been another workday for him, but for me, it meant everything to be treated with dignity and warmth at a time when my plate was overflowing. He turned what could have been a stressful task into something refreshingly simple and smooth - and I walked out of there not just with a storage unit, but with a real sense of relief.
If you’re looking for a clean, secure storage facility and to be helped by someone who actually cares, this is the place. Mark, thank you for being such a kind human and for helping me when I needed it most.
I hope that whoever is in charge (if that isn’t Mark and I sure hope it is!) sees this and knows that they are lucky to have someone interacting with the tenants of these units.
Sincerely,
A grateful, new customer.”
“Thankful for Brian’s attentiveness and care with this facility! We’ve had great service since our initial sign up. Thankful to have found this gem at such a convenient spot here in Santa Rosa!”
“We rented this place for the first time after using nearby storage competitors. This facility offers a restroom and competitive rates and promotions. Linda at the front office is the best and even complimented our staff that went in and out daily during our short 2 month rental! Definitely using again next winter season.”
“My experiences with Cindy is the best. I needed to move storages right away. Within 30 mins she had a new storage rental ready across town. Waiting for me. I will never forget her”
“The people at smart shop storage are. So nice , and helpful. They better than any of the other people who worked here. They are very kind and thoughtful. The person I'm talking about is Jennifer and Hot dog. Keep up the good work. U finally found some one who can run this place. Sincerely Karlene Byman . B86”
9:30AM - 6PM
425 Houser St, Cotati
Self Storage
“I have had a storage unit at Redwood Self Storage for almost a decade. It is a clean, easily accessible place and close to freeway access. I have never had any issues at the unit and the staff has always been friendly and helpful. Mike has been the best. Always a friendly smile and lets you use the bathroom if needed. Sometimes he'll even open the gate for you as you leave. Thank you, Mike!”
“Fair prices. Although the gates are locked, the building doors are often open during the day. I liked this location and the place seemed adequate but I terminated my lease when a rat into my unit and right my feet. This is probably very common at many places, I just no longer really wanted to have a storage unit and had been looking for an excuse to leave I think.”
10AM - 6PM
7500 Conde Ln, Windsor
Self Storage
“Amber is the Queen Bee here! She has been in the storage game for some time with both recommended and not so recommended management teams and brings together a combination of humble customer service and knowledge about the ins and outs of contracting a storage space in sonoma county. She was hilarious, friendly, and accommodating, hooking me up with an amazing deal! She was down to earth and kind and non-assuming as a manager and truly puts the customer service experience first. My dad’s been here, I’m here, and would highly recommend prime storage and it’s amazing quality in storage spaces as well as awesome team.”
“I saw a piano that a wonderful lady was giving away. It meant so much to her at her old age to give it to someone who would love and appreciate it as she did as a young girl. It was set on my heart to get this for my son as classical music plays such an important role in shaping my life and hopefully also my son. I could not find anyone who would move the piano for under 1000.00. It just cost too much that I thought I would have to give this one up. I almost cried when I called Aladdin movers as I explained my situation as a single mom and just asking for anyone who would who would do a special donation of moving this piano for free. This truly was and is a blessing. Christmas was right around the corner and I was able to have family over playing the piano and singing and enjoying this instrument all thanks to this man's big heart, the owner and his professional and kind movers. I only apologize that I could not post this review earlier. It's been a joy playing in the morning and evenings! My son says thank you!!!”
“I commend Carole, office & facility manager for Public Storage on Hopper Ave, for always providing professional, helpful, and excellent service. For many years, Carole consistently explains important information and answers questions with patience and respect. When I've called with a question she calls me back right away. Public Storage is fortunate that Carole is running the operation because she is dependable and capable and an excellent representative of Public Storage.”
“We had a storage unit at Barham Storage for 15 yrs never had any issues. Very safe, very helpful when we lost our key to the lock and they were always very friendly. Would use them again if we moved back to the area.”
“This was my first time renting a unit for public storage and Barbara was very helpful and kind, she gave a me a few free boxes because they had switched management and needed to get rid of the old logo boxes. What a deal!”
“I used this storage to store all my belongings from my apartment for 1 year. The owners are really friendly and helped me choose an appropriate size when I was in between two different ones. Loved the security of the site and how clean the units were. I had my clothes in storage bins, but all my kitchenware in boxes and everything was intact when I moved into my new apartment 1 year later. I had a unit that was inside a corridor with a few other units and my storage was always super clean. Would definitely recommend Storage Master Self Storage!”
“I have not ever left a storage unit thinking, "I'll be back someday." However, that's exactly what happened. Albeit because the price of an upstairs unit was one third the cost of my former unit. But also, this place is professionally ran, details are all explained to you, very attentive to customer needs and also trustworthy. Im glad to be back.”
“Came to look at a storage unit and walked out renting a storage! The customer service was welcoming to say the least. Leatha was so helpful and friendly!
Looked at a couple units and the place is very well kept up. Clean and nice location!”
“The Hawaiian staff and packers did a great job. And the Santa Rosa staff and movers did great in delivery set up , and both Christian & Ricardo did an Excellent job in delivering my boxes into the home. They were courteous and efficient
Thank you
Marcy O’Malley”
“American Storage is the only place that provides excellent professional service! From the initial call to the office to the delivery! Top☆Notch 5 -star service! The driver Jon did such an amazing job with the delivery! ACCURATE & GREAT”
“I have rented at this facility under different owners that were not nearly as accomadating as US STORAGE.From the moment i walked in Derek wss freindly and efficient.In 15 min. I Had my locked unit secured and was on my way.The place is clean,well lit and accessible.Its a perfect location for me and its remarkably affordable.”
“Was such a pleasant and smooth process!!! This company has it down to a science, and the driver Rick was amazing, The containers have anchor points every 2ft so as I load I can secure it which I found very helpful!! And the communication was key!!! Thanks”
“For 18 months, I've storaged stuff here. Easy access to unit. Newer management company, seems well run. Price was reasonable but every six months it increases.”
“Eric was amazing! He helped us out with a customer in his area and did an outstanding job. We truly appreciate his professionalism and attention to detail. We highly recommend him and will definitely use his services again if we have another customer near his area.”
“I got a unit at the beginning of this year for a great price and have had no issues. Cody was very helpful and clear regarding the specific guidelines for renting and moving out. Smooth process all around.”
“I've stored my valuables with Pacific Mini Storage since 2019. Cheryl has always been a most attentive and excellent manager there. The security is great, and the units and grounds are kept clean. She has always been available to give me friendly and helpful service and is super vigilant as to what goes on. The prices are fair, and the units are easily accessible for loading and unloading.
I feel my storage is very safe and secure under her care.”
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“Heather was VERY kind, helpful and informative while her professionalism was to be admired!
You got a good one US Storage!
The office has been cleaned nicely since the last time I was here a few years ago and she even told me she’d clean out the unit before I moved stuff in! AWESOME!!”