First Auto Group Simi Valley, operating under the name 1st Nissan, is highly regarded for its friendly and professional service. Customers appreciate the honest and transparent approach of the sales team, with staff members like Adam, Bob, Edgar, and Tahsin Nawar being praised for their helpfulness and professionalism. Many reviews highlight the sales team’s willingness to go above and beyond, such as driving distances to find the perfect vehicle or working closely with customers to get great deals without being pushy. The dealership offers a smooth and family-like experience, making customers feel comfortable and valued during the car-buying process. In addition to sales, the service department receives positive feedback. Jaime, in particular, is commended for his thoroughness and professionalism, providing efficient and exceptional service even for out-of-warranty cars. Customers also mention that the dealership’s prices are competitive, and negotiations can be handled easily via text or email, saving time and effort. Overall, 1st Auto Group Simi Valley is known for its excellent customer care, knowledgeable staff, and quality service, making it a trusted choice for purchasing and maintaining vehicles in the area.
Got an appointment for my car next day, friendly people. Reviewed my car's history, quote for service was reasonable. Didn't charge anything extra and washed my car.
March 2024
Great service department. Auto sales prices are up in the stratosphere.
November 2023
I got my 2024 Civic SI here. They helped us out and made sure we were happy. Excellent sales team. Bob said he was honest and transparent, and it showed. Thank you to the whole sales team.
