Credit Unions in Simi Valley, CA

“I had the pleasure to have Blanche Elbsat help me with my transactions the bank. She went above and beyond, not only that but her positive attitude put a smile on my face. Blanche provided amazing customer service.”

“We had an urgent issue with a deposit hold, and the policies between the other bank and OceanAir were not aligned. Brenda from customer service went above and beyond to find a solution that respected both policies. We would not have been able to resolve this issue without her help. She truly cared about our situation and treated it with urgency. Thank you, Brenda!”

“Very clean and organized branch. Came in to speak to somebody regarding a maturing CD I have elsewhere and wanted to see if this credit union might be an option. The tellers were wonderful and Divan Zuniga was very friendly, knowledgeable, and patient. He answered all my questions and I took his information down in case we do business in a few weeks time. Great service and first impression!”

“I had to retrieve a bank statement from 20 years ago. With one phone call and a trip to the closest branch, I had it in hand (and they waived the fee). Why would anyone bank with a commercial rip-off bank? Credit Unions are the way to go, and Wescom is one of the best! Thank you, Esau, for your excellent customer service.”

“I love Logix! Every branch is filled with wonderful, helpful, and friendly employees. I love my local branch. Yesterday I went in to get a cashiers check for my final mortgage payment with another lender. That’s right, I just paid off my mortgage! ? Today I was surprised by a Congratulatory gift from Yesenia at Logix - Simi Valley Cochran St. Branch delivered to my door. Best credit union/bank there is! ? Thank you for the delicious goodies, Yesenia!”

“First time for me to go inside this branch. Dear Hubby does most of the errands, including banking, while I am working during the weekdays. We had gone out together on a Wednesday afternoon to run some other errands and stopped in to take care of a few items. I'd had an ATM card go missing; learned it was because they hadn't updated my address (even though they updated the overall addy on the account, and for DH, but not for me??), so the renewal card went into the ether or an old address. They were able to print a new one right in the branch. Yay! I also needed to sign to be joint owner of a newer account, and the customer service rep was able to take care of that, too. The branch office was pretty deserted at 3:00 on a Wednesday. It seemed they had a lot of employees working and not that many members to serve. They play upbeat music; kudos to whichever service they use for their selection. No sleepy elevator tunes, but not obnoxiously loud, either. The facilities are very clean - floors, desks, tables, chairs. That's a plus. Since they're close to the freeway (and bank robberies are evidently a SoCal thing), they have a security door lock system when going in and out. Not something I'm used to, but it makes sense in this crazy era in which we live. The rep who worked with us was efficient, but not overly friendly. When we thanked them for handling our requests, there wasn't a response. Normally you'd expect some kind of an acknowledgement, i.e., "Thank you for being members", or something of the like. Oh well, just a reminder to me when I'm speaking with a client to let them know that my company appreciates their business! Always lessons to be learned when out & about in the world TCB.”

“I am very happy with this bank. Everyone there is always so polite and helpful. They are always well staffed , so there are no long waits to get help.I highly recommend this bank!”