Premier America Credit Union in Simi Valley receives consistent praise for its great service and friendly, helpful staff across its branch locations. Reviews highlight wonderful tellers and a very clean and organized branch. Customers report that staff members are very friendly, knowledgeable, patient, super responsive, efficient, and professional. They answer all questions and go out of their way to take care of many needs, working quickly and correctly to solve problems. The credit union is noted for amazing customer service and great products with better rates than most banking institutions. Specific services appreciated include replacing debit cards on the spot in a timely manner and effectively helping with technical issues. The team is commended for working together seamlessly, ensuring customers feel like the most important client. This institution is defiantly recommended as everyone's "go to" bank.
Shaheen took such good care of me at this location. He was very kind and knowledgeable. I went it just at closing and was still taken care of and the experience was wonderful. I love Premier America and the employees. Definitely go to this branch! Thank you again Shaheen!
November 2023
Both branch locations in Simi Valley are great. Staff are friendly and helpful. I've had to replace my debit card several times and each time they were able to replace on the spot and in a timely manner. I appreciate you all!
February 2023
Got referred to Premier America credit union, and Al Flores from the Simi valley ca office attended me very well, and answered all my questions. Al was very professional, and the most upright attituded, towards me. Defiantly recommended this credit union.
