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September 2023
Terrible Service. I have a bumper to bumper family and friends warranty for the life of my ownership of my Jeep Grand Cherokee. Every time I take it in for service it takes at least a week to get approval from the warranty company then another week for the repair if I'm lucky.
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March 2020
I had a appointment and they were holding a truck for me. Guess what! They sold the truck day of my appointment.
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February 2020
Every single time I call the service department I get a voicemail. I'm not exaggerating either. I understand once or twice because they might be busy with a customer but every single time?? I will call back at different times of the day and still get a voicemail. Can someone please pick up the phone??
