Integrated Telemanagement Services, Inc. (ITS) is a woman-owned business based in Simi Valley, California since 1990. They have partnered with over 400 small to medium-sized companies, providing telecommunication and managed IT solutions. ITS is an all-inclusive provider, handling everything from phone lines to cybersecurity and internet connections to cloud servers. Clients appreciate ITS's responsive and helpful customer service. When faced with issues, such as a compromised bank account, the staff at ITS has been described as "very helpful and accommodating." During a stressful transition with staff shortages, ITS guided the client through upgrading their phone and fax systems, patiently answering all questions. Clients also commend the patience and professionalism of the ITS technicians, who have assisted with setting up new email accounts and other technical support. One client even noted that ITS's customer service is "a little weird" in how responsive and helpful they are, compared to other telecom providers. With over 20 of the most driven IT professionals in Southern California, ITS is dedicated to helping small and medium businesses embrace technology and thrive.
We are so glad we found ITS! They are great at customer service!
July 2023
It is always a pleasure working with the ITS team! Their response is amazing! We have yet to come across an issue that David Moro cannot help with. I look forward to continue working with everyone at ITS!
July 2023
A+ communication! I was helped between my home inspections, that's how quickly ITS was able to help me!