Verizon in Simi Valley is highly praised for its exceptional customer service and support. Many customers have shared positive experiences, highlighting the staff's willingness to go above and beyond to assist with various issues. One customer described their visit as transformative, praising the team for efficiently handling a challenging situation with number porting and phone activation, which turned a frustrating experience into a positive one. Other reviews mention specific staff members, such as Edgar, Robbie, and Esteban, who provided prompt and courteous assistance with setting up devices and resolving billing concerns. Despite some dissatisfaction with the internet service itself, the overall sentiment is that the staff at Verizon are friendly, knowledgeable, and dedicated to helping customers. The store offers convenience with options for in-store appointments, online orders, and various pick-up methods. Overall, Verizon in Simi Valley is recognized as a reliable choice for mobile and internet services, with a strong emphasis on customer care.
on 4/10/2025 Ethan help me with my issue he did a good job
April 2025
My location app for my family is always lagging hours behind! So what’s really the point of having it? I also have their Call Filter, and I continue to get numerous spam calls and voice messages. I also have Verizon for my TV and I have to reconnect it every single night
February 2025
The employee was extremely helpful and pleasant and professional and help me with my problem
