The Mail and Parcel Center is a highly regarded small business in the Simi Valley community, known for its exceptional customer service and accommodating staff. Customers consistently praise the owners' friendly demeanor and willingness to assist with various postal and shipping needs. The business offers a wide range of services, including notary public, parcel drop-off for USPS, FedEx, UPS, and DHL, as well as private mailbox rentals. Reviewers highlight the convenience of the extended hours and the ability to access their mailboxes outside of regular business hours. Many long-term customers have been loyal to the Mail and Parcel Center for years, appreciating the family-owned and operated nature of the business. The warm, welcoming atmosphere and the owners' genuine care for their community are often mentioned as key factors in the business's success. Customers particularly appreciate the staff's patience in guiding new adult customers through the process of getting documents notarized, as well as the owners' willingness to accommodate special requests and go the extra mile to ensure a positive experience. Overall, the Mail and Parcel Center is a trusted and beloved community hub, providing reliable postal and shipping services with a personal touch that sets it apart from larger corporate competitors.
I go there anytime I have to mail packages. They're the best!!
October 2024
Mail and parcel has always been a five star with me. They’re always polite, considerate and always ready to help you. I been there for over 10 years. This is the best place to get a PO Box. Thank you?
July 2023
We have had a box here for the last few years and they are awesome. You have a key to check mail after hours and the owner is really nice. It's a great family run business we are happy to support.
