O'Reilly Auto Parts in Sonoma is a store that carries parts, tools, and accessories. It offers services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. The location also makes custom hydraulic hoses and has a free Loaner Tool program. Customers report that the employees are very friendly, helpful, and willing to go the extra mile. Reviews highlight specific instances of excellent service, where staff helped replace a headlight bulb, assisted with car issues and refrigerant, helped change wiper blades, and ensured a customer had the correct coolant. The service is appreciated as affordable and supportive, making customers feel welcome. The establishment itself is noted as clean and uncluttered, making items easy to find.
Outstanding customer service. Kim helped me out this time and it was a BREEZE. Few clicks here and there and i had the part i needed to finish the job. Same day. Me gusta. Thank you Kim!
July 2024
They’re always fast, courteous and under price the dealerships!
January 2024
I desperately needed a new headlight for my 2008 Subaru Forester in the middle of very bad patch of weather. Russell was incredibly helpful and gave me a range of options, recommending a brighter bulb that would also last longer. This was an extremely positive experience, and I can't recommend this O'Reilly store enough.
