Very dishonest and fraudulent. They signed us up for things we didn’t ask for and instead on two personal lines they opened a business account with nine lines under our name. Now the staff is clueless and no help. No real supervision of under trained staff. Will be filing report with corporate and bbb. Stay away.
June 2023
The store is 93 degrees inside and Tmobile forcing the workers to work in this heat. they have a tent outside but it is as hot outside with the sun hitting them with the tent. Nick and Zach are great workers and helped my daughter and myself with our service and new phone.
May 2023
on there 5g home internet they sold me apparently they hit the limit they were allowed to sell for unlimited data for our location but sold it to us anyways. internet was at 50mb but over time got slower to the point of 1 mb per second cause they kept hooking up more people then there limit slowing down everyone in my areas... read full comment