Verizon, through its partner Wireless Plus, is a multi-door retail organization providing wireless services. Customers report that staff members go above and beyond, displaying friendly attitudes, patience, and professionalism. They keep a cool head even when busy and assist thoroughly with complicated problems like activations, bill issues, and transferring service from other carriers. This help makes stressful processes easy and efficient. Specific highlights include employees who are described as extra helpful, awesome, and rockstars for their service, with one noted for delivering a present energy. A manager is commended for being incredibly patient and thoughtful with explanations. These positive interactions, where staff work diligently to assist customers and manage complications, are a reason customers choose to stay with Verizon.
Sinead holds it down, even when the store is busy. She’s super sweet and knowledgeable.
May 2024
Traveled all way from Torrance to see Adriana! She's a great help I definitely recommend this verizon store very helpful and patient. I upgraded my phone and got it all set up quickly. Best experience I've ever had in a verizon store! I had to come back.
March 2024
While on vacation, our daughter's phone was fixed promptly. Thank you so much!
