Verizon's Pasadena store offers a convenient and efficient experience for customers seeking mobile and internet services. Visitors can schedule in-store appointments or place online orders for quick pick-up, free shipping, and same-day delivery where available. Customers have praised the staff for their helpfulness and expertise. Representatives like Ramon, Eric, Javier, and Jacari have been highlighted for their friendly and skilled assistance during phone activations and service transfers. Many experiences have been described as smooth and quick, even in challenging situations like transferring service from other carriers. Customers appreciate the clear explanations of promotions and deals, making their visits enjoyable and hassle-free.
Mr. Gabriel the Verizon specialist is very professional, knowledgeable and helpful with payments and questions about our bills. Thank you very much!
November 2025
Had the best customer service experience with Sarah. I would definitely return to this location and would recommend Sarah for your needs. Great attention to detail and explained things patiently. Five stars!
June 2024
Just stopped in to get help with my phone. Their a good crew. Be ware of what say when off kandkine services. and always read the fine print.
