Very rude agent at the Gold Counter at SFO. There was some problem and my name did not appear on the board. Had to go to the counter and the agent seemed to be annoyed at someone and was taking it out on other customers. This was on Sept 23 around noon.
September 2023
Guy at the front desk was rude. Cut me off and said "just what is it you want". I was being friendly and saying hello. honestly I've never had a good experience with hertz though.
August 2023
One of the worst rental car experience I've ever had. Overcharged two days and for a cleaning of the car that I can't seem to get resolution from the company or location services.