Hertz
Car RentalHours:
1320 San Mateo Ave, South San Francisco CA 94080 Hours
About Hertz
Hertz is a rental car business that offers a variety of vehicles, including electric cars like Tesla and Polstar, with a focus on clean, modern vehicles. Customers generally find the staff friendly, professional, and knowledgeable, often praising managers and agents for their helpfulness and dedication. The location is relatively new, which contributes to some busy periods and occasional long waits, but patience is advised. Many reviewers highlight the ease of using the cars, especially electric vehicles with user-friendly interfaces, though some note that certain cars, like Tesla models, can drive very hard and sometimes hit bumps hard, affecting comfort. The staff consistently shows patience and professionalism, even when handling complex issues related to ride-sharing systems such as Uber and Lyft, which many drivers use frequently. Customers appreciate the good selection of cars and the ability to upgrade over time, with some traveling long distances specifically to do business at this branch. Despite occasional challenges, such as waiting times or misunderstandings, the overall experience at this Hertz location is positive, with many customers choosing to return for their rental needs. The staff's dedication and the location’s new environment contribute to a generally satisfying rental experience.
Most Recent Reviews
October 2025
The first experience that I had at this location by beginning of 2025 was OK, being able to ramp in a full electric clean vehicle. Now during the second one, unfortunately I cannot write the same about it...
Thanks!
September 2025
For total TRANSPARENCY Hertz SHOULD allow long term renters to use their credit card for supercharging.
July 2025
No one barely pickup the call when I wanna schedule for routine maintenance
More Comments(42)
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