Public Storage offers a highly automated and gated facility for safety. The move-out process is noted as swift and smooth. However, the experience is fully automated with no office staff, using a machine and camera for contact. A significant complaint is that the single public bathroom is always locked, leading to unpleasant issues. Customers also express frustration over rent being raised every six months, calling it ridiculous.
Crazy how e everything is automated now! Not even a person to contact in the office. It was a machine that called an operator and she helped me through a camera on the machine. It was an easy process, I've just never seen that at a PS.
August 2023
Joe and Charulz are great! Solved problems and have a sense of humor! Thanks!
March 2023
I like this public storage unit! It has a gated entrance which is safe. Thank you public storage 160 and Farhana for helping me out with a smooth move-out process, one phone call and my account is closed, swift and sweet!
