“First time renting a unit and so far it’s been super great no extra fees no hiring fees no extra problems when I got to the office They helped me super quick just Ask for my phone number and name show my ID and that’s it super simple. I love it as the first time renting a unit. it was great.”
“I have had a very rough storage experience with my last storage facility , us storage, was awful , so Public Storage had better prices and was in a better location for my job , so naturally I came here , and I must have carried bad jeujeu from the last place because upon arrival, with all my belongings in tow the elevator access broke down and has made my move quite difficult. Well I couldn't move my belongings , from my last storage to this one not being able to access my unit , and having to take time off , gas etc .. you can imagine it could be quite devastating on one's livelihood I mean I do rely on access for tools for work. So all this being said PS has noticed my struggles and situation , has attempted to correct the issue and gone above the normal procedures to satisfy my frustrations , I do have to say I'm impressed with the customer service . Management was very helpful, and pretty much the underlying reason that facility runs as well as it does . I would recommend for sure!”
“I was impressed by the overall condition of the property. The unit's shown to us were exactly what we described obtaining. It was on the ground floor which was perfect for this 72yr old.
Your representative was also clean cut, looking sharp in all black, looks professional. He was very friendly and warm. He explained everything we needed to know in order to come to an agreement. I feel confident about placing my sacred crap into your hands. So far it's been a pleasurable experience working with In Storage.”
“Jacqueline at Haulaway Storage is Amazing!!! She is always available, always meets our needs, and is such a pleasure to work with. Thank you for all your hard work, Jacqueline, you are so appreciated!”
“I like everything on 1 level. I wish the hours of the gate open were a little longer. The staff is nice. The price is very good for the area but the selection of the sizes of the unit is limited but convenience for me is worth it.”
“Good place to store stuff that's safe I've had many and fire flood from sprinklers at other places damaged stuff and others had people living inside with theft others places jack your rent often and large amounts this place is fair & safe friendly.”
“Katella RV has had so many improvements in the last couple years. The lot looks so much better. The spots are reasonably priced. Management’s super nice & helpful. If you’re looking for a spot this is it.”
“Jenny is the best. We had several complicated problems with things that never happen to anyone and she was ready with solutions. She is considerate and fair and the facility is clean with outdoor electricity good hours. And i have to mention that her office smells wonderful. Highly recommended.
Michael”