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October 2023
Last update: so we got our second key. We had to travel 45 miles for a locksmith because they said they couldn't find anyone closer that took American Express. petty. We live in Contra Costa County, so I call B.S. Wife is in the market for a used car and I guarantee you we will NOT buy from Hertz regardless of price.
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September 2023
Waste of time and energy. Had a vehicle reserved, only to find out they didn't have any available when arriving at the rental location.
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February 2023
Zero customer service. They don't accept apple card and asked me to call bank to give them the title , then she said we don't accept apple card at all. 2 hours wasted and force us to leave the office.
