Big Valley Ford is a highly regarded dealership that offers a positive experience for customers looking to buy or service their vehicles. Reviewers consistently praise the friendly and knowledgeable staff, particularly highlighting individuals such as Cesar and Michael for their outstanding service. Customers have expressed satisfaction with the dealership's commitment to transparency, noting that they provide fair pricing without unnecessary add-ons or markups. The service department is also commended for its effectiveness, having resolved issues that other local dealerships could not. The mobile maintenance service is a popular feature, making it convenient for customers to have their vehicles serviced without the hassle of visiting the dealership. Many customers report successful purchases of specific models, such as the Raptor and the Maverick, with smooth transactions and no hidden fees. Overall, Big Valley Ford stands out for its customer service, competitive prices, and a straightforward buying process, making it a recommended choice for anyone in the market for a Ford vehicle.
Everyone was very nice and professional, I might just come back to get me one! Overall the process was fast and easy.
August 2026
David was lovely to work with, he was very helpful and made sure we left with the car we wanted! Definitely recommend him to anyone who is visiting valley ford and we will definitely recommend him to our family and friends! 10/10 service
August 2026
Tony and Ryan were friendly and knowledgeable. They got us approved and completed the paperwork in a timely manner. Highly recommend this dealership.
