Macy's eSpot Kiosk offers a great shopping experience with its excellent location, helpful staff, and diverse selection of styles. Customers appreciate the online selection and the convenience of in-store exchanges. While some have encountered challenges with returns, specific employees, like Marissa, have been praised for their exceptional assistance. The fragrance department, led by a knowledgeable representative, has garnered a loyal following for providing outstanding service and great recommendations. Many customers highlight the positive attitudes and training of the staff, noting their commitment to ensuring a joyous shopping experience. Employees like Grecia in the shoe department and Paige have also been recognized for their helpfulness and kindness. Overall, Macy's eSpot Kiosk is highly recommended for its customer service and the dedication of its team.
Great location, staff members, selection of styles and value. I really appreciate the online selection and ability to exchange in the store.
July 2023
I came in trying to make a return and was having trouble i had spoke with a employee about what we can do, she didn't really give many options. I came across Marissa she's the best! She was really helpful and helped me out. Hands down the best ever really helped me out. Thank you Marissa!
April 2023
(Translated by Google) very kind(Original)Muy amables