OnTrac provides an affordable logistics network that speeds up ground delivery so companies can delight shoppers with world-class service and save money on shipping. On-Time for Less.
They suck. Delivering packages at unknown locations. DO NOT USE.. plus you can't contact anyone when there's a problem.
January 2026
Driver lied about attempting delivery, then marked the package as damaged. Horrible customer service when attempting to resolve the issue. I don't know how they're allowed to continue doing business.
December 2025
They said they tried to deliver and found the business was closed and we are opened 7 days week I checked the cameras and there was no delivery attempt was made
