Walgreens faces significant challenges at its location, particularly concerning cleanliness and service. Reviews highlight a gross exterior, with trash and filth noted around the store's parking lot, sidewalks, and walls. Although some customers appreciate the service provided by individual employees, like Zach, they express frustration about the overall experience. Many report long wait times and understaffing, leading to stressed workers and delays in prescription pick-ups. One customer experienced an hour-long wait for a medication only to receive an incomplete order, raising concerns about the pharmacy's reliability. The location is described as being in a challenging neighborhood, with issues like shoplifting and erratic behavior from individuals nearby. While the pharmacy's 24-hour service is seen as a positive aspect, customers are advised to visit during off-peak hours for quicker assistance. Overall, Walgreens struggles with cleanliness, staffing, and customer service, making it a less favorable choice for many shoppers in the area.
I work in delivery. I stopped by at night to ask if I could use the restroom. The first employee sent me to the manager. The second employee I asked saw and heard me, but turned away and ignored me. The third employee refused me. "Thank you" for understanding!
December 2023
The pharmacy department is terrible. They were rude a few days ago and today and they told me it would take 1.5 hours to fill a script. Came back two hours later after standing in a long line and was told it would be another 15 minutes. Horrible service!
October 2023
Needed medication asap showed up before posted opening hours 8 AM pharmacy was not open as of 805 and asked the clerk why they weren’t open yet. She stated they were probably waiting for the pharmacist. And as it should be on time.
