Auto Repair in Sun Valley, CA

“I recently had an excellent experience with South West Collision Center after an accident. Chris handled the repair with impressive efficiency, and the quality of the work was outstanding. The paint and clear coat used were top-notch, resulting in a finish that looked absolutely flawless. The outcome was truly priceless, and I couldn't be happier with how my car turned out. Highly recommend their services for anyone needing reliable and high-quality auto body repairs.”

“Thank you David. You & the other man (Sorry I forgot his name) went over & beyond & helped me get the best for my car. I will be back when needed. I got two new tires & got them rotated & balanced for a great price. You man are very professional. THANK YOU again...”

“I had a valve stem crack on my f350 and they where the first ones off the freeway and the service was excellent found the problem great price and was back on the road within a 1/2 . Thank you for saving me a bigger headache down the road
road.
The Martinez Family”

“Additional Praise added to my original review(s)
January 26, 2026
Added comments:
I want to take a moment to share how impressed and grateful I am for Toyota of Pasadena. Mechanical issues happen—it’s part of life and part of owning a car. What truly matters is how those issues are handled, and this dealership sets the bar exceptionally high.

Eddie Arteaga and John Velarde consistently go above and beyond to problem-solve, communicate clearly, and treat customers with respect and genuine care. They don’t just process a service request—they actively work to find solutions and make sure you feel supported every step of the way.

Because of their professionalism, integrity, and kindness, a stressful service issue turned into a reassuring experience. Toyota of Pasadena is fortunate to have people like Eddie and John, and customers are even more fortunate to be helped by them. Highly recommend.

December 2025 -
Recently several employees at Toyota of Pasadena thoroughly impressed me and I need to commend them. These outstanding individuals included a very understanding and sincere Service Consultant named John Velarde, and Eddie Arteaga, Service Director extraordinaire. Eddie and his team went above and beyond to help me through a very tough predicament with my newly purchased used vehicle.

Ultimately I was presented several options and together we ultimately devised a winning strategy for all concerned. Eddie's diligence, kindness, and truly solution-oriented approach left a lasting impression on me. What stood out most was that they all treated me like a human being first -- with goodwill, respect, and genuine care -- and the car came second. This impressive group of people make a huge corporation like Toyota feel like a family business, a rarity these days.

In addition to the above-mentioned heroes, I ran into several other noteworthy Toyota crew members; my sales team Medhi Benchama and Miguel. We were also joined by Carlos Villanueva, Finance Manager. I've written glowing comments about these men before when I bought the car but to my surprise, they all remembered me, showed interest in my visit to the dealership and cared about the outcome. Who remembers people long after the sale is complete, who? These folks do. As far as I'm concerned, they're my Toyota family for life.

Problems happen in life; that's unavoidable. But it's how people respond that reveals true character and the staff here showed nothing but integrity, compassion, and professionalism. Because of the way they handled my situation, I wouldn't take my vehicle to any other service facility. Whether you're buying new or used, or simply needing service, this is absolutely the place to go.

Exceptional Service Recognition
November 2025 Review
Hats off to both Medhi and Carlos with Toyota of Pasadena. I want to recognize these two outstanding professionals and extend my heartfelt appreciation for the truly exceptional service provided by the both of you. Your professionalism, dedication, and genuine care made all the difference, and I am incredibly grateful.

Your communication was clear and thoughtful, your customer service exemplary, and your patience unwavering. You demonstrated deep knowledge of your work and handled everything with a level of flexibility and grace that made me feel fully supported throughout the entire process.

Thank you for your trustworthiness, your kindness, and the pride you bring to your work. You shared your personalities and you both carefully listened to my long drawn out situation. Exceptional service like yours is rare, and I want you to know how much it meant to me.

With sincere appreciation,
Roxanne Wortham Brown”

“Maven does great work! They went above and beyond what I thought they would do, for no additional cost, and helped me get the cost down. Their staff are extra special and were very helpful in going to battle with the insurance company.”

“Ed and his team are great! I brought my mini 2006 that was completely discarded by other mechanics due a minor flood inside my vehicle because we left the sun roof open. Great service he was straight to the point found the problem and fixed. Fair price. I would highly recommend this place. They are a nice team. Thank you Ed !”

“I came for an alignment. They could’ve easily took my money however they told me honestly what was really going on with my tires. Another shop had sold me lightly used tires saying they were new and due to that I wasn’t able to get them balanced. Being an out of town trucker these guys took care of me as I was one of their own. I highly recommend them honest good people.”

“I can’t speak highly enough of these guys. They charged 75% of what another shop quoted me for almost twice the work and in 1/10th the time! They are real stand-up pros. Thank you Anthony and team! ??”

“My sister had some scratches on her door. They buffed them out and they were kind enough to mount the front license plate on my car. We've been going to them since the 1980's. They are extremely nice and do great body work. I highly recommend them.”

“I came in with a destroyed tire and tire i got from elsewhere. And the guys here at Anthony's changed it at an affordable price. The rotation got included for a small fee. I am happy with the results.”

“Adrian was able to help me with ease and handle the insurance claim on my behalf. They are very knowledgeable and experienced. Very grateful it was such a smooth transaction and my car was fixed in no time. Eddie was also very helpful and ensured all was good to go with my car before taking the rental back. Thank you all again! Definitely will be coming back for future repairs!”

“These guys were awesome!!! Each one was friendly, helpful and answered all my questions. So grateful to have been referred to this location. Thanks Thursday afternoon team ???”

“Deserve 0 stars I put 4 to get in the front of the line to warn consumers. Place is a full con business and they know how to talk you in and out and all round don't be fooled by charm. Took Prius in for misfire while the engine would make that horrible rumble clunking sound that it's notorious for and it could be the result of several possibilities but Joe just checked the spark plugs and coils and charged me 900+. I took the car home the next day the same problem and when I brought it back he said I never told him there was a horrible noise and continues on to say oh I know that noise it's might be the fuel injection...story tell for real. He told he was going to do diagnostic with computer that will check the, afterwards he tells the computer only test the head nothing else and the only way he knows what the problem is is if he hears the sound, what a joke. Then he tries to school me by seriously talking to me about the engine turning on in a hybrid system he tells me that's normal no s*** it's normal what's not normal is what my car is doing when I brought it into you and after I left. He's a hypocrite when I said I can't talk to you anymore we'll settle this in court he finally lost his cool and snapped and told me have a nice f***g day. What bottom feeding loser, he is very successful in terms of money but he is a bad person rotten human being good business man and he actually admitted that it wasn't the first time someone took him to court and it wouldn't be the last time so there you go and even said he personally loves going to court stay away from this place far far away it's just like any other mechanic I thought it was different if anybody knows of a good mechanic I still need my car fixed”

“I went to Mike at jagland and he went above and beyond all expectations. I had to have a new motor and not only did he work with my extended warranty company, but he maintained contact throughout the entire process. Very good work ethics and excellent quality work. We are very happy and would without a hesitation use them again. I would recommend anyone with land rover or jaguar vehicles to do the same. I have never before had such a pleasant service experience with any other company. Thank you Jagland for making my breakdown as good as can be expected under the circumstances. Trust is a Huge attribute that Mike and Jagland has from start to finish.”

“Really great communication from everyone at the team. Very helpful every step of the way. Very much appreciated that they were able to provide solutions in a difficult situation. Would definitely use again if needed”

“We are so thankful to Bobby and S&H Garage for always taking great care of our fleet. It’s hard to find a reliable and honest truck mechanic. We get our repairs and maintenance done quickly with professionalism and quality work. We know that our box trucks are in good hands. Thank you S&H!”

“Was sent there to get 8 tires on my Tractor by my company. First come first served. Lucky for me no waiting. 8 tires mounted in one hour by 3 workers. Good Job!!”

“Prices are reasonable, staff is professional and I waited no more then 5 mins before they were already working on my truck. Techs no what they are doing. Would recommend this place to everyone.
L.A. Shipment”

“I was having a screeching issue from my rear wheels on 2021 Sprinter Cargo. I thought it was a u-joint or drive train that was the problem but the technicians at Sprinter Expert were able to professionaly diagnose the issue as non-oem brake calipers and very worn out brake pads along with brake alignment spring that was missing from non-oem brake along with the heating that comes from the breaking is what was causing the screeching from the component on component contact. They were able to do a full inspection of my van ($150) to verify rest of the vehicle's integrity and reported that nothing was the issue and rest was structurally sound. They replaced my old components with new oem brake calipers ($180 for each) and new brakes pads ($300 total for both) for both rear wheels. So total labor and parts $810 but came in at 3:10 pm and walked out with a fixed van at 6:00 pm . Also here's the thing, their labor and pricing is fair and they are extremely skilled in their profession and accommodating into the closing hours and very efficient and quick with their repairs. Now, there is no more screeching sound what so ever. They expertly fixed the issue and the screeching sound is completely gone.”

“Those guys kick a**No job too big or small.Straight to the point no bs like other places.Best of all they're super honest and truly know what they're doing.”

“One of the last true blue honest mechanics....explains everything to you in a way you can understand, and actually wants to show you what he is gonna do....he is truly a gem in a world of fakes.....”

“08 CLS550 stated shaking and running rough. Brought it in, diagnosed and fixed within a couple hours. I was blown away. Good service and the mechanic even gave me advice on how to extend the cars life. Grateful. This will be my Mercedes mechanic.”

“My only regret is not finding out about HKS and Tiko sooner, as I would have saved thousands of dollars in the long run on repairs. After moving to the Valley, I ended up servicing my 2010 Volvo XC60 at several Volvo Valley dealers and Volvo independent shops (which were sadly just as expensive as the dealers). My older vehicle needed constant repairs and I started shopping around to try to save money. I found HKS on a whim, and Tiko ended up replacing a broken seat belt clasp for a fraction of what others had quoted. The next time I brought my car in to diagnose a noise I was hearing, Tiko went out on a test drive and although we couldn't hear it at that time, he did not rush me or discount that I was imaging things. Eventually, he did the repair on that noise by swapping the axle (a big repair job), also for a fraction of the price - the work done was excellent on both counts and the noise was fixed. I can't say enough good things about Tiko and his team. He is honest, fair, highly knowledgeable in Volvos, cares about his customers and for what it counts, he's a good person and that goes a long way in terms of doing business with someone. Thank you HKS!”

“The best and most honest auto repair shop in the valley. Peter is a great guy. I brought in my wife’s car and he helped me out for free. Fixed the small issue and didn’t bother to charge me. I brought my Toyota van in for a bunch of problems (arm control, brakes, rotors, and calibers). He told me to buy the parts and fixed a bunch of issues for $350. The dealer wanted $2857 for parts and labor. I could not recommend a better auto shop than this one. Peter is the best. ❤️❤️❤️❤️??”

“I visited this shop when looking for an engine for my Range Rover. I was impressed with the cleanliness and organization. They do good clean work. After they're referred installer was done installing the engine I took it to my normal mechanic and he confirmed they did a great job.”

“No matters, we can not satisfy every single person. May be with 5 fingers we put honey in somebody's mouth at the end complain again...
As far as I shop around J&M prices are fair for everyone.. I recommend them highly....
You will pay the price of brand new tire , for the used tire price .. Unbelievable .... Guarantee... At the end you will be happy ...
100% Guarantee....”

“A genuinely good business. I took in my 2010 Ford Edge; fantastic service, fair and respectable pricing, great communication. Cesar and Javier are trustworthy, honest, and hardworking - I highly recommend this business to anyone in need of car repair! 11/10.”

“I just got my 2012 Honda Pilot repaired from Setco Auto Body after a collision and I was so amazed on how the repair was unnoticeable, it looks like it just came out from the car dealership. Marlene, Carlos and the rest of the staff at Setco Auto Body are awesomely the best. I live approximately 2 hours away from Setco and with at least, one or 2 updates per week from Marlene, on what was done to my car and what’s going on with car insurance, providing options and be able to be flexible to accommodate my need as a customer, communication was exceptional and that made me confident that my car will be and indeed was in great hands. That’s what you want from a company that will take care of you and especially, your vehicle. That’s why I trust and value their service and I highly recommend Setco Auto Body. All I can say is, Thank you all so very much !!!”

“Exceptionally professional, deeply caring, and remarkably efficient. Vic ensures that any issues or problems are promptly and effectively resolved. His attention to detail in both parts and labor is impeccable. In contrast to other shops that might waste your time or keep you in the dark about their limitations, Vic is refreshingly honest. A wholehearted 100% recommendation.”

“Tony & his team are truly the BEST! These guys know what they are doing, and are fair on pricing. They have been working on my car since 2020 and have never let me down. My 2015 Audi would not have made it this far with all the miles I've put on her, if it weren't for Tony. I highly recommend this shop to all my European car loving enthusiastics!”