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“A big thank you to CATHERINE (employee M.E) and ASHLEY (assistant manager) for the EXCELLENT SERVICE THEY PROVIDED ME, they took the time to help me solve a problem that I had been dealing with for several months with TMOBIL. I recommend this branch 100%, THE STAFF IS ATTENTIVE AND THEY OFFER YOU EXCELLENT CUSTOMER SERVICE”
“Dion really saved the day. I was without internet and the first person said I couldn’t get a technician out for 3 days. I scheduled the appointment anyways and then got a call from Dion about 15 min after hanging up. He was able to fix it over the phone within a few minutes. I’m so thankful I didn’t have to miss out on work.”
“Lis, the girl, gives very good service to her clients, even though she is super busy and alone, she gives you her complete attention. This is my process to get a new phone super easy.”
“This Review for Eduard. I came to the store just take a look what new promotions is going. Ed explained me all promotions and I decided to purchased Samsung Watch. He connect with my phone it's takes like 20 mins. Fast and knowledgeable mobile expert.
I will back for Home Internet as well. Thanks a lot.”
“"I came to T-Mobile to switch my account from Verizon and Shant was fantastic! He was very knowledgeable about the different plans and helped me find the perfect one for my needs. Shant was also very patient and answered all my questions thoroughly. I highly recommend visiting this T-Mobile location in Glendale and working with Shant.”
“Vlad has helped our company for years with IT, security systems, and just about any other electronic issue we could not figure out. He has been a big help and the service is great. I would recommend SugarByte to any business.”
“Everyone really took the time to get my phone up and working, especially Karina. I love being a long-time boost Mobil customer. They really know customer service!!!”
“I bought my phone from Consumer Cellular from what I've been told is they are a subsidiary who gives people phones from other entities so I was giving Boost Mobile I had to go into Boost Mobile get a PIN number give it to the lady so that she can hook me up for auto pay she did a very good job I was so grateful for her help the store was clean and they were both respectful thank you boost mobile”
“This honestly might be one of the best T-Mobile service locations in LA! I had lost my SIM card and wanted to replace it while keeping the old number. Other places asked for a 6-digit PIN which I didn't have. Jeremy is super experienced and suggested that it might be a 4-digit PIN instead, because I've had the old card for over 5 years and he remembered that the PINs were shorter then. This was the only thing that got it to work and I have access to my account again.. shout out to Jeremy and the team for their patience and excellent service on a late Friday night, while working multiple customers simultaneously!”
“After hours of frustration and bad information with T Mobile on line customer service, I called this store when it opened. I was kindly greeted by Valentin and was assured he could help me. He DID! He was patient, didn't want to over promise but gave me a feeling of confidence that all could be handled with ease and finality. Very pleased with my customer service from Valentin.”
“My son and went in to t mobile in mission hills and had a wonderful experience with Ramiro! He was so kind and very knowledgeable, he really took his time to make sure we understand everything, his customer service was impeccable! We even had the chance to meet Kevin, who was just as great! Will definitely be sending all my friends to this store!”
“The manager Daniel went far and above for me very professional i love this location at sunset and gower and the rest of the staff arianna and trinity are great also I want to mention Omar the manager he went far and above to solve my issuses and last but not least Franklin who sold me my latest phone thanks to the crew at the Sunset and Gower location”
“I have been a boost mobile customer since it was Virgin mobile. I left Verizon for Virgin and now boost and haven’t looked back since! I have done ALL my business online using boosts website since I got my very first sim on the virgin plan etc.
On Halloween my bag was stolen with my phone/ID/cards, etc. so I got locked out of my online portal. I made the trip over to this store for some help and received the best customer service I have gotten in years!
Michelle and the two gentleman working there were so helpful and worked with me so that I could get a device within my budget and immediate need that was compatible to my plan. They didn’t force me into any upgrades or contracts. As long as I am living in the area I plan to visit them in store for cases/accessories and my next upgrade rather than go online!
Thank you all so much! If you are thinking of considering boost I highly recommend the service but I also recommend visiting them in store here vs online only!”
“(Translated by Google) Sounds good to me. Simply and simply that there is a lady who is very rude. It's not nice at all.(Original)Me parece muy bien. Simple y sencillamente que hay una señorita que es muy grosera. No es nada amable.”
“This place is great if you Get your customer service from Rick V. He is an expert who also excels in customer service. He fixed a problem that Samsung Corp created for me.”
“During my recent visit to this Spectrum store, I had a good experience with one of their employees named Anthony. He helped me with switching my devices over from Verizon to spectrum.I thought it was going to be a big headache but he made it easy. He was highly knowledgeable and answered all of my questions. The customer service at this location is excellent.”
“This store is the best! I only went for a bill payment and 2 young ladies helped me jenny and blanca gave good service and very polite professional they know their job and got me into the home internet!”
“Staff is super friendly and treat customers with respect. B this store has the cutest girl working their.. I wish I knew her name but since I very shy I don't. If she ever reads this hope she remembers who I am.lol..(Clue I bought u n ur boss a raspado )”
“MARCUS SAVED MY MONTH!!! I have been to 5 other verizon stores including the corporate store in moorpark and literally not a single person cared about helping me except this dude. He sat with me from 10am-3pm figuring out what the issue was, calling multiple corporate/customer service lines, and doing everything he could to make sure I was happy. He said he had just started that month and clearly had not gotten a ton of training (not his fault, def management) and he problem solved and trouble shouted with me until it was all set and I had my new phone and watch. Even the manager in the store was a little dismissive and was more preoccupied with taking more customers, but marcus stayed with me and didn’t make me feel rushed or inconvenient. I nearly broke down in a verizon store before this last shot but thankful I didn’t. GIVE MARCUS A RAISE”
“They changed me from cricket to metro. The Moto G has a lot of memory for my photos and videos, very cool. Now I can keep in touch with my family in Mexico with WhatsApp and Facebook. greetings !”
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“Christian was amazing. He mad an experience that usually dread, painless and fun. I will recommend him to my husband and anyone else who needs cellular service.”