Public Storage in Sunnyvale offers free reservations with no commitment. Customers can use online eRental to skip the counter. The location is noted for its clean, well-maintained units and building. Staff are described as wonderful, with specific praise for being helpful, friendly, patient, kind, and professional. Employees provide personal attention, do not rush customers, and assist with assessing unit size, access codes, and the rental process. The service is accommodating and aims to ensure customers are satisfied. The business has nearly 50 years of experience.