Victra, the local Verizon Authorized Retailer in Sunnyvale, CA, strives to provide an exceptional experience for its guests. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have reported positive experiences at the Sunnyvale store. Darren and Renee were praised for their quick and helpful service, as well as their thorough explanations of available plans and options. Customers appreciated their friendliness, knowledge, and customer-focused approach. The store's staff was also described as very helpful, patient, and not pushy, with excellent customer service. The overall experience was reported to be quick, easy, and satisfactory.
Ryan and alvick are the GOATS thanks for the patience and time taken to activate my line. Without a doubt, if you're looking for help, they are the best.
June 2026
Average, nothing great or exceptional. The bare minimum was offer, not even a smile. Or any attempt to better service.
May 2026
Terrific service and very warm reception and service is top of the line
