Always a pleasure to work with the Pep Boys Group, Fred is just a wonderful individual to deal with, very honest and forthright. I loved my senior discount despite the expense. Thank guys!!!!!!
December 2023
Frederick was so much help! My battery died and Fred was able to get a battery delivered to their location within 30 mins and have it changed out. I only deducted 1 star because it took several dials to get through. When someone finally answered they asked if they could call back within 20 mins.
October 2023
It was easy to schedule my appointment and select what I needed online. However, when I arrived, it was unclear where to check in as no one was present to greet new customers. Still, the ease of checking in and getting my car fixed were smooth. The waiting area was also clean.