Verizon Authorized Retailer Victra in Temecula, CA, is known for its excellent customer service and knowledgeable staff. The store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have consistently praised the store's friendly attitude and helpful assistance. Reviewers mention the staff's ability to lower monthly bills, quickly set up new devices, and ensure no one is left waiting. The managers, such as Amani, are recognized for their exceptional multitasking skills and positive demeanor, even when dealing with difficult customers. Overall, Victra provides a top-notch experience, with customers expressing their satisfaction with the store's efficient service, product selection, and the exceptional efforts of employees like Jason, Kyla, and Amani.
Jason was a tremendous help, very personable and helped in everyway
March 2024
Jason has been extremely helpful resolving my problems with my account, I had been having issues paying my bills and the costumer service on the phone was never helping me but Jason within just a few minutes solved my problems on three different occasions.
March 2024
Great service and friendly attitude. Helped me lower my monthly bill and walked away with a new phone. Also trying Verizon internet for 30 days free no setup charge. Very pleased.
