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“I needed help with my service, I was getting SOS all day, went in and Cassandra was able to get my service back online. She was very friendly and has great customer service!”
“Cash Accepted: You can pay cash in stores, but some locations might have policies to manage large bills or excessive change due to security or cash handling. Doesn't accept coins.”
“This is one of the original metro store and one of the best with 5 star service . Any questions regarding unlocked phone or home internet they will answer with a smile !”
“She’s very knowledgeable and professional on what she does. She also offered me new cases, chargers, etc.
I was just surprised when they raised the price of replacement cover for $2.00 more.
But o real was a good experience.”
“I went in looking for a new phone and i was treated very well and professionally and Ivan answered all the questions i had! We will definitely come back ! Thank you Ivan!”
“Alex and Ana have helped us transition from T-mobile with professionalism and support. They helped us get a better deal and have left us satisfied with our current services ⭐️⭐️⭐️⭐️⭐️”
11AM - 6PM
154 W Valley Blvd Ste, San Gabriel
Mobile Phones
“I transferred a line from Tmoblie and helped me transfer all the information. I have never seen such good service. Ms. Yu patiently helped me and I highly praised it.”
“Good business straight forward. Decently priced no b.s. for a first timer.
Fixed my cracked S10+ within a days time because the part is a rare come by.
Most phones would get fixed within a day.
Would comeback definitely for any other future hardware repairs.”
“5 star praise! The service attitude of this store is the best among the many mobile phone stores I have been to. The beautiful saleswoman Haili was very friendly. She patiently explained the line transfer package and gave us the best discounts. She also gave us discounts on accessories. Finally, she helped us apply a film on our phone for free. She was also very attentive and there were no bubbles at all, which was great! It’s a great switching experience! ?”
“This place is awesome! The guys here are super nice and really know what they’re doing. They fixed my phone fast and didn’t overcharge me. I was honestly surprised how good it looks now—it’s like brand new! Definitely coming back if I ever break my phone again. Highly recommend!”
“I went there yesterday to open a new line, and i was helped by a guy named Thomas. He was amazing, finished everything under 15 mins! very professional nice, and efficient! he definitely knows his stuff!!”
“Juan & Azeem are very welcoming, professional, and knowledgeable of MetroPCS and there products and services. They are amazing rock stars who are about to reach the Pinnacle of guest experience and expertise. They have an up beat attitude, positive vibes, and know how to make a deal. The promotions are amazing and so is the presentation of there products and there store. Very tidy and consideration and outstanding interpersonal and communication skills as well. Stop by for the deal of the century and enjoy your time.”
“Easy, efficient, trustworthy and reliable team and business. Definitely recommend to my friends and family. I’ll be coming back to fix issues I have with my future phones or tablets.”
“Aracely was super helpful. If you need to go to any Metro PCS for any reason. I would recommend you to go to this place. Thank you for your excellent customer service Aracely.”
10AM - 7PM
10907 Main St, El Monte
Mobile Phones
“Israel did an excellent job of helping me upgrade my phone. He flawlessly swapped (transferred) my old phone's data with my new phone. Highest recommendation.”
“Pablo was very helpful! He listened and understood our situation and did an amazing job at making everything run smoothly. He’s very good at what he does and is very knowledgeable.”
10AM - 7:30PM
2859 Mountain View Rd Ste D, El Monte
Mobile Phones
“Went to buy my brother a phone here on Thursday, Patricia helped me out and explained the smart pay in detail. Thanks to Patricia she helped me understand the process of smart pay. All my questions and concerns were answered. Once again, thank you Patricia!”
“This is a new company store located at the corner of San Gabriel Boulevard and Huntington Drive. The parking lot is a little small. The staff in the store was very helpful. There was no waiting time for a team member to assist me. The store has many sections of phones and equipment. The manager of the store introduce herself. She told me about the Internet services available in my city.”
“I had my cracked screen replaced at Gadgetneeds, and the entire experience was fantastic. It was my first time needing a screen replacement, and they made the process a breeze. The team was professional, and they had my phone fixed within a few hours. Hopefully, I won't need another repair anytime soon, but if I do, Gadgetneeds will be my go-to!”
“Came in for a phone replacement and was immediately helped by a gentleman named Armando. I'm not very tech savvy so I was very relieved when he took care of all the technical things that had to get done. Not only do I appreciate his kindness and patience but also him going out of his way. Again thank you Armando I will definitely be coming in and making this metro store my main store.”
“This is my third or fourth time coming, I have been living in the area for over 10 years and this is my family go to spot! They fix everything you need good pricing , quick, and even put a new screen protector is was like my phone was brand new!”
“One of the clerks there has told me for the last 3 months, that they will have new phones in "by the end of the month". Which month I wonder, since they haven't gotten any in?”
“Rosa was the person working when I got there and whatever this person is making isn't enough she needs a raise. What an attentive diligent and fast working employee. Five stars really go to her. Working the store by myself she helped two preceding customers, me, AND dealt with a rep from Motorola. The store was clean, the hours signage was clear and legible.Note, not all of the product signage inside is in English, but I don't think that's bad. Definitely good for speakers/readers of Chinese! Rosa was adept at both switching back and forth to help everyone, and ALSO getting product samples, products, and accessories for each of us. Didn't confuse a single transaction or forget a detail and went the extra bit to even switch her register systems when it was being a little jank!Rosa 10/10. Cricket was pretty good too. My new mobile hotspot is working wonderfully so far, just like my Cricket service plan which has served me well the last 7+/- years.”
9:30AM - 7:30PM
10533 Garvey Ave ste e, El Monte
Mobile Phones
“Number one store in the mountain they always help my whole family with a smile and they work fast I never wait with a line always instant and very friendly with everything thank you always”
“Professional! Good customer service. Recommend to this place. I just walk in show him my phone, I have not saying anything, the way he check up my phone shocked me. After started checking my device, he analysis few possibilities which nailed in the points!Nice person and honest to customers.My husband had a battery die on I-phone and he fixed it. He continuously using it for few years which I believe the quality is not bad, or it can’t hold for a long years.I went since my husband had good experiences with him and recommended him. I had my I-phone 13 battery puffy, he fixed it.”
“We had the pleasure of having Abel assist us at our last visit. He provided excellent customer service and we couldn’t have been more pleased with our experience. He took the time to see where we can save and even provided us guidance as to what would best fit our families needs. He was very knowledgeable, patient, and kind. If you have any service needs stop by and see Abel we highly recommend.”
10AM - 7:30PM
1919 W Whittier Blvd, Montebello
Mobile Phones
“Was quoted high at another store. Came here, and Ivan set me up with a phone tablet and a case for a reasonable price. The phone hasn't given me any issues.”
“I came in on a Saturday morning right when they opened and Sarah opened the door greeting me I was left with a mess from two days prior from some other customer service associate she fixed my problem was so smart she knew it right away you need to put this girl in management because the other service I had was awful to fix my problem she got me a new phone a new line and compt me very acute knowledge of all products regulations and customer service options”
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“Zirui Xu Ray was very helpful and attentive. He was able to fix the issues I had with my bill and provided me with the information I needed. Great customer service! I will be coming back here for all my AT&T needs in the future.”