AutoZone in Thousand Oaks is a leading retailer of auto parts and accessories. Customers report great experiences with super friendly and helpful staff who go out of their way to provide top-notch customer service. Employees are noted for being very helpful and cool, answering questions and giving great advice for car repairs. Specific assistance includes helping replace a dead battery near closing time, helping find and install the right bulbs, and installing windshield wipers in the rain so a customer would not have to wait. The service received is described as awesome and rare, with much appreciation expressed for the staff's work and willingness to help.
Customer service was excellent. They helped me immediately and found my part.
June 2024
The manager Brad G stopped in the middle of his break to not only help me find windshield wipers but he installed them for me as well! That’s the kind of customer service that makes me feel valued as a customer. Definitely made a lifetime Autozone customer out of me today! Thank you again Brad!
June 2024
Came in around 8:30 almost closing with a dead battery. Had to get it replaced and a guy named Gabe sanders help me out. He was. A very helpful, cool guy; his work was much appreciated.
