Hardware Stores in Thousand Oaks, CA

“Got help in the Hardware Department by a wonderful young lady Kelley! The department was very busy, and the poor young lady was by herself (Shame on Management), but I watched her calmly handle 2 customers prior to me very thoroughly, and when it was my turn she gave me the same professional courtesy cutting rope and chain. She is the kind of person you found everywhere 20 years ago plus, but not much anywhere these days. She is a great asset to ACE HARDWARE and would be a sought after person in todays job market! If you are in Hardware, look for Kelley!! Thanks Kelley!!”

“Cory L, which was a new hired employee seem to know more other than GREG. When I was asked, do you need help, sir by another individual who has been there for years he only showed me what I guess he wanted me to see. But however, he did not listen to me. Cory L. Came over and said sir is there anything I can help you with. After explaining to him what I needed, he did not only go through the complete process of how a customer should be treated. I don’t know him personally, but I do know the type of character as well as the moral fiber he is made of. He also helped me purchase as well as pushing the shopping cart to the checkout. And proceeded to go far and beyond any requirements of an employee. Also thanks to GREG, which has been there for years noticed it. However, if you have employees there for 2 or 3 years and they treat other customers like they treated me. What kind of review would you expect me to leave? COREY, L. Should be in a management supervisor or supervisor position. Because he is what made my experience at Home Depot worth coming back and spending the tens of thousands of dollars that I do yearly at your establishment. Truly, Robert Mirabilio.”

“I was shopping for plants and DIY is a must for that bc I often find unique plants there at low pricesin smaller sizes wsier foe me to plant. Love the senior discount!”

“Timothy in the paint department is awesome ! He matched the color that I fell in love with while visiting a historic Virginia hotel . Trevor in the doors department is incredible! I underestimated Trevor, I thought he was young and wouldn’t know anything. I was amazed at how much information he gave me, and even though I didn’t see what I was looking for he assured me we can special order it online. I was thrilled and very impressed with Trevor.!”

“It's such a nice place to shop. Great selection, friendly people willing to help in any way they can AND who also really know their stuff. We visited today and were helped by John and Veronica. They were able to answer all of our questions and then some. Even when we returned with more issues, they took their time to get exactly what we wanted. I highly recommend this brand of paint and especially this location.”

“Cory L, which was a new hired employee seem to know more other than GREG. When I was asked, do you need help, sir by another individual who has been there for years he only showed me what I guess he wanted me to see. But however, he did not listen to me. Cory L. Came over and said sir is there anything I can help you with. After explaining to him what I needed, he did not only go through the complete process of how a customer should be treated. I don’t know him personally, but I do know the type of character as well as the moral fiber he is made of. He also helped me purchase as well as pushing the shopping cart to the checkout. And proceeded to go far and beyond any requirements of an employee. Also thanks to GREG, which has been there for years noticed it. However, if you have employees there for 2 or 3 years and they treat other customers like they treated me. What kind of review would you expect me to leave? COREY, L. Should be in a management supervisor or supervisor position. Because he is what made my experience at Home Depot worth coming back and spending the tens of thousands of dollars that I do yearly at your establishment. Truly, Robert Mirabilio.”

“After going to several other stores that SUCKED, I finally found Park Oaks. These guys are amazing!!! They not only gave me my Sthil weed trimmer back on time they did a great job on my chainsaw. Fair prices and would refer them to friends over and over again. SUCH A GREAT FIND”

“I had a very easy time getting supplies for my Eagle Scout Project where I was building a three section rabbit hutch for an elder home with twenty rabbits. The customer service was amazing from John Bryarly, Daniel Gutierrez, April Hernandez, and most of all from their manager Dennis Petty. When I had trouble navigating through the store there were people who were available to help. The pricing of the lumber was good in comparison to other competitors. Overall I actually enjoyed going there and I will in the future if I ever need something.”

“Had a great experience here and now know that great people do work here.I'm working on a breakout panel for my back yard and often go to the electrical area to see if the parts I need are there. They might be but I'm not an electrician and the experience is more like going to the refrigerator over and over only to hope something wonderful has arrived, only to see us the same as 5 minutes ago To my Astonishment I was as approached by Tina, who did not look like a roughneck whatsoever and she asked, can I help you?Blown away, it's never like this at home Depot, you have to hunt someone down, I told her what I was trying to do and she immediately started pulling parts!Wow!I ended up thinking this was still above my head and she hooked me up with home depots network of professional services which I have a meeting with this week.Tremendous value from the observations of the part that employees only stock shelves and seal with customers only if they ask.Wonderful experience.”

“I had a very easy time getting supplies for my Eagle Scout Project where I was building a three section rabbit hutch for an elder home with twenty rabbits. The customer service was amazing from John Bryarly, Daniel Gutierrez, April Hernandez, and most of all from their manager Dennis Petty. When I had trouble navigating through the store there were people who were available to help. The pricing of the lumber was good in comparison to other competitors. Overall I actually enjoyed going there and I will in the future if I ever need something.”