“The staff is very knowledgeable and helpful, I didn't get his name unfortunately but there was a very nice man behind the paint counter that helped us find everything we needed and helped get me the exact product I needed giving a physical description of it and explaining what the difference was between the ones they sell. Overall id say they have a great variety of products and the staff is 10/10.”
“Really had a great experience with Dunn-Edwards Thousand Oaks. We also worked with a color advisor, Asia, who is absolutely incredible and has a great sense of vision and depth when it comes to choosing the write color scheme for the interior our home. I highly recommend the DE store and the color advising services to all my friends and family.”
“I visited this establishment for the first time today. The service was excellent as well as the quality and timeliness of the repair. This is a very honest and fairly priced shop. I would absolutely recommend them in the future and I will return when I need additional service.”
“I can always count on DIY Center to have exactly what I need whenever I’m in the area. Whether it’s a standard part or something a bit more specific, their inventory is consistently reliable, which saves me a ton of time. As a contractor, I also really appreciate that they offer contractor discounts. It’s great to support a business that looks out for local professionals and helps keep our overhead down. Great service and even better selection, definitely my go-to stop in the neighborhood!”
“Not great but not horrible either. You can usually find what you need. Open and pretty clean relaxed environment. No major complaints. Just purchased microwave oven online. Took awhile to arive. But status updates were good and pickup was great. Just responded to notice and they promptly brought it out and loaded it. Very nice.”
“I had a very easy time getting supplies for my Eagle Scout Project where I was building a three section rabbit hutch for an elder home with twenty rabbits. The customer service was amazing from John Bryarly, Daniel Gutierrez, April Hernandez, and most of all from their manager Dennis Petty. When I had trouble navigating through the store there were people who were available to help. The pricing of the lumber was good in comparison to other competitors. Overall I actually enjoyed going there and I will in the future if I ever need something.”
“I had a very easy time getting supplies for my Eagle Scout Project where I was building a three section rabbit hutch for an elder home with twenty rabbits. The customer service was amazing from John Bryarly, Daniel Gutierrez, April Hernandez, and most of all from their manager Dennis Petty. When I had trouble navigating through the store there were people who were available to help. The pricing of the lumber was good in comparison to other competitors. Overall I actually enjoyed going there and I will in the future if I ever need something.”
“Had a great experience here and now know that great people do work here.I'm working on a breakout panel for my back yard and often go to the electrical area to see if the parts I need are there. They might be but I'm not an electrician and the experience is more like going to the refrigerator over and over only to hope something wonderful has arrived, only to see us the same as 5 minutes ago To my Astonishment I was as approached by Tina, who did not look like a roughneck whatsoever and she asked, can I help you?Blown away, it's never like this at home Depot, you have to hunt someone down, I told her what I was trying to do and she immediately started pulling parts!Wow!I ended up thinking this was still above my head and she hooked me up with home depots network of professional services which I have a meeting with this week.Tremendous value from the observations of the part that employees only stock shelves and seal with customers only if they ask.Wonderful experience.”
“James helped me with my rat proofing battle which included setting me up with drill bits, washers, and some “how to” education. Super nice guy, high level individual in that particular industry.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.