Mobile Phone Accessories in Thousand Oaks, CA
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5 locations found near Thousand Oaks
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654 East Thousand Oaks Boulevard, Thousand Oaks CA 91360
“This is the best repair and consulting place ever!! They are always patient and explain what to and how to fix something. I'm the worst when it comes to technology, but I appreciate their understanding and willingness to help”
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180 North Moorpark Road Ste A, Thousand Oaks CA 91360
“I cannot say enough great things about Stephanie and the level of customer service she provided me today. After spending HOURS on the phone with AT&T, speaking with multiple representatives, and contacting different stores trying to resolve an issue with a pending phone order, I was incredibly frustrated and felt like I had completely run out of options. Stephanie took the time to actually listen to what was happening and, instead of simply telling me there was nothing she could do because the order was placed at another location, she took ownership of the situation. She explained everything to her store manager, who then contacted the manager of the original store on my behalf. Together, they were able to reach him while he was away at a conference and get the process started to cancel my order. What impressed me most is that Stephanie did not have to do any of this. The order wasn't even placed at her store. She could have easily redirected me elsewhere, as others had done, but instead she genuinely tried to help me find a solution. After such an incredibly frustrating experience, Stephanie was the first person who made me feel like someone at AT&T actually cared about resolving my problem. That kind of initiative, empathy, and customer service deserves to be recognized. Thank you, Stephanie! You turned an absolutely terrible experience into a positive one, and I truly appreciate you going above and beyond for me. Five stars specifically because of you!”
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374 West Hillcrest Drive, Thousand Oaks CA 91360
“The best phone repair service. I had a lot of bad experience but this company changed my mind. Employees was very kind and helpful! Thank you for best experience!”
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1025 Broadbeck Drive Ste East, Thousand Oaks CA 91320
“The staff are exceptionally knowledgeable and made the process seamless and easy. Their guidance and expertise make them an invaluable asset. I apologize for not remembering their names at this juncture however I hope to remedy that. They are why Verizon rules!!”
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190 West Hillcrest Drive Suite 63, Thousand Oaks CA 91360
“Andy was really helpful and patient with me, made everything go smoothly and was transparent with everything would definitely come back here! Andy went the extra mile to help me out. Would definitely refer that store to my friends.”
